How can phones support those with limited dexterity or poor grip?

  • Go to section

We can help with alternative communication if you’ve got limited dexterity or poor grip

We can help if you’ve got limited dexterity or poor grip

To contact us directly using the Next Generation Text (NGT) service, which has replaced Text Relay, dial 18001 07953 966 250.

Phone features

Many types of mobile phones can help you keep in touch with your friends and family if you’ve got limited dexterity or poor grip. 

They have:

    voice calling – so you can avoid manual dialling


    hands-free loudspeaker – so you don't have to hold your phone during conversations


    lightweight casing – so it's easier to hold


    haptic feedback – when you press a key, the phone vibrates so you don't make a mistake when dialling


    vibrating alert – so you know when you're getting a call or message


    shock/water/dust resistant casing – to protect your phone in case you drop it

Choosing your phone

Go to our online shop or pop into your local EE store where our friendly staff can give you expert advice to make sure you get the right phone for you.

You can contact us:

    by post at Customer Services, EE, 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN


    in our online EE community 


    by popping into one of our stores

We appreciate you may need help in using some of those free methods and that help may not always be available.

Call us on 150 free from your EE phone (pay as you go charges may apply).

Give us a call
Give us a call
Call now
Free to pay monthly
25p per call on pay as you go
Bank Holiday Monday opening times: 08:00-20:00
Mon to Fri
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Type in your postcode to find your nearest store.

You can book an appointment to meet one of our experts in many of our stores.
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 17/5/2019
Mark posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Please let us know how we can make it better
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

How can phones support the deaf and hard of hearing?
How can phones support the blind or visually impaired?