We can help with alternative communication if you're hearing impaired. To contact us directly using the Next Generation Text (NGT) service, which has replaced Text Relay, dial 18001 07953 966 250.
How can phones support the deaf and hard of hearing?
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Phone features
Phone features
Mobile phones can help you keep in touch with your friends and family if you're deaf or hard of hearing.
They have:
You can also use your phone with an induction loop to boost the sound signal to your hearing aid. Induction loops are used in lots of public buildings like railway stations, courts and concert halls.
Choosing your phone
Choosing your phone
Go to our online shop or pop into your local EE store, where our friendly staff can give you expert advice to make sure you get the right phone for you.
You can get more advice on products from Action on Hearing Loss.
You can contact us:
We appreciate you may need help in using some of those free methods and that help may not always be available.
Call us on 150 free from your EE phone (pay as you go charges may apply).
Give us a call
Give us a call
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25p per call on pay as you go
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Ask the Community
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Find a store
Find a store
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You can book an appointment to meet one of our experts in many of our stores.
You can book an appointment to meet one of our experts in many of our stores.
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Last updated: 20/5/2019
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What accessibility support does EE provide for disabled people?