If you've bought a pay monthly phone, SIM, tablet, laptop, mobile broadband or data SIM plan on an Essentials or All Rounder plan from 17 August 2022, we’ll make sure you stay connected even when your monthly data allowance runs out.
If you use up your monthly data allowance, you’ll automatically switch to a slower speed (0.5Mbps), which is fine for using WhatsApp, Maps and for messaging friends.
To go back to full plan speeds you can buy a daily or monthly data add-on or wait until your bill cycle refreshes.
This Stay Connected Data benefit also applies to customers who purchased a pay monthly phone or SIM from 7 July 2021 onwards.