Pay as you go SIM

A pay as you go SIM is a type of mobile phone SIM card that allows you to pay for calls, texts, and data without a contract. Unlike pay monthly mobile plans that need a fixed monthly fee or long-term contract, pay as you go SIMs offer flexibility. You can choose either a Subscription Pack that has minutes, texts, and data for 30 days at a time or the Standard Rate option where you top up your balance in advance, and the credit is used for your phone usage. Once the balance and allowance run out, you’ll need to recharge or buy additional allowance to continue using the service.

We offer two types of plans:

• Subscription Packs: This pack includes minutes, texts, and data for the next 30 days. The packs rollover if there is balance for next month. You can also pay for the pack using your card (Subscribe To Save) on a continuous basis, saving you the hassle of maintaining a balance and having to remember to top up, and offering a 10% discount on your monthly price.

• Standard Rate: You can top up your balance in advance, and the credit is used for phone usage, with call costs at 40p per minute and text costs at 20p each. You’ll need to buy data packs for any data usage. When connecting with an Internet Browser, you’ll be directed to a Data Portal where these can be purchased.

Currently, we do not offer 5G on pay as you go.

You can choose a pack that provides minutes, texts, and data for the next 30 days. The packs rollover if there is balance for next month. You can also pay for the pack using your card (Subscribe To Save) on a continuous basis, saving you the hassle of maintaining a balance and offering a 10% discount on your monthly price.

You can choose a pack that provides minutes, texts, and data for the next 30 days. The packs rollover if there is balance for next month. You can also pay for the pack using your card (Subscribe To Save) on a continuous basis, saving you the hassle of maintaining a balance and offering a 10% discount on your monthly price.

How can I keep my current number?

If you’re moving from another network:

Step 1: Get your PAC number from your existing provider. Text 'PAC' to 65075 for free, and you'll receive a message with your PAC code within two hours. Note that cancellation charges may apply if you were on a contract.

Step 2: Provide this PAC Number to us by either filling out an online form or texting PORT to 150 from your EE phone. 

You'll then go through a 2-step porting service. 

If moving from Orange or T-Mobile, order your SIM from the dedicated Moving to EE section. Once the SIM is inserted, the number and any remaining credit will automatically transfer across. 

Number transfers are not processed on Bank Holidays. More information is available on keeping your number page.

Yes, to use your number, you will need to top -up if you're on a Standard Rate Plan or if you need to have enough balance to pay for your Subscription Pack. When on a Subscription Pack, anything apart from minutes, texts, and data requires sufficient balance to pay for usage. There are various ways to top up your pay as you go mobile, detailed on https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/top-up-my-phone

Subscription Pack allowances can be used in 47 destinations across Europe. 

Upon arrival in an EU destination, you’ll receive a welcome text detailing available EU Roaming options. You can pay £2.50 to use your full pack allowance for 24 hours by texting ROAMEU1D to 150 or £10 to use it for 7 days by texting ROAMEU7D to 150. Confirmation texts will confirm the start and end of the allowance period, with options to renew or explore alternatives.

If none of the EU Roaming options are selected, standard EU Roaming rates for calls and texts (70p per minute and 30p per text) will apply, and a 500MB data add-on can be purchased for £3 (lasts 24 hours).

The destinations covered include Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland, and Vatican City (Italy).

Note: Turkey (including Northern Cyprus) and Andorra are outside the EU/EEA and not included in the European Roaming Zone.

Note: In the Republic of Ireland, customers can use their pack allowances as they do in the UK at no extra charge. Exceeding the pack allowance will incur standard UK rates.

For travel outside the EU, view the Roaming price guide for costs in your destination.

Use your pack allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK. Data allowance in packs or add-ons can also be used in the UK. For information on using your pack abroad, see ee.co.uk/terms for countries and details. 4G phone required for 4G speeds. Call, text or top-up every 180 days or you will be disconnected and lose any credit on your account. Personal use only. Packs automatically recur if sufficient credit. Pack cancelled if it hasn’t recurred within 30 days of previous pack expiry. Opt out at any time.

Customers joining EE on a Pay As You Go Plan from 10 March 2023 will have their speed capped at 25 Mbps.

Card Payments: To pay for packs with a credit/debit card you need to set up a services-on-demand arrangement authorising us to take payment from the credit/debit card you register (“Card Payment”). 10% discount off the cost of your Pack when paying with a credit/debit card. Only available on packs launched in or after 2021. You have 14 days from the date of your first purchase by Card Payment arrangement to change your mind and tell us you want to cancel the arrangement. You will have to pay for any services used during that period. If you pay for recurring services via Card Payment you agree that we can automatically take payment for future recurring services from your card, (“continuous payment authority”). You can cancel your Card Payment and/or continuous payment authority at any time in EE or by calling 150. We will stop your continuous payment authority if you don’t make a call, text or use any data for 90 days.

WiFi Coverage Boost: Access to up to 150,000 BT wi-fi hotspots across the UK and London Underground wi-fi access in enabled stations. Subject to device compatibility. Seamless connection for iOS handsets when in range of a hotspot. To connect on an Android device, manual sign-in required when in an EE retail store or in range of a London Underground hotspot or by configuring settings manually. After initial connection, subsequent connection will be seamless. BT Wi-Fi hotspots subject to change. London Underground wi-fi access available in ticket halls, escalators, platforms and when the train is in the station. No coverage in the tunnels. Active EE mobile customers only. You are an active pay as you go customer if your pay as you go account has been topped up with a minimum of £5 within the last 30 days. If your last top up took place more than 30 days ago, it can take up to two days from the date of your latest top up to update your account and provide you with access to the service.  Compatible device required. See ee.co.uk/wificoverageboost for more information. Fair usage policies apply. 

Free Boosts: Applied after purchase of 2nd pack. Only on packs £10 or higher. Lasts for pack duration and doesn’t roll over. Maximum of 6 Boosts can be accrued on eligible packs.

Data Rollover: Data from add-ons or free boosts will not roll over. Buy a new Pack within 7 days of expiry of the original Pack with unused data to qualify. Rollover data lasts for 30 days and will not roll over a second time. Data applied as follows: 1. Rollover data; 2. Core pack allowance; 3. Free Boosts.

Refer a Friend: The Friend must be over 18, not already an EE customer and must purchase a pack costing £10 or more. Voucher sent by email within 45 days of Friends’ purchase. Full terms apply. See ee.co.uk/terms.

EE Up: Terms apply, see ee.co.uk/terms. Third party terms apply to some services.

EU Roaming: If you have a PAYG Pack you can access your allowances in the EU/EEA (see the Price Guide for details of our Europe Zone) for either 24 hours or 7 days for an additional charge. You can only opt in to the additional charge when you arrive in in our Europe Zone. You will need sufficient credit balance and the charge is deducted from your credit balance when you opt in. If you do not have an active Pack or do not opt in to access your allowances in our Europe Zone, you will be charged as set out in PAYG Non-standard Price Guide at ee.co.uk/priceguides. You will not be able to use data unless you buy a EU roaming data add-on.

THE UK’S BEST NETWORK: Rankings based on the RootMetrics® UK RootScore® Report: H1 2024. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ee.co.uk/claims for more details.