Digital for All

Choose the help you need

Visual support

If you’re visually impaired or your vision isn’t 100%, we can give you all the extra support you may need.

Hearing support

If you have a hearing impairment, find out how we can help make life easier.

Dexterity support

If you have trouble with dexterity or have mobility restrictions, there are lots of things we can do to help.

More help

Find more help with your disability here including free services from EE and links to other sites.

Tailored disability service

We’re committed to providing all our customers with the best service possible. No matter what your disability is, we’ll make sure our services are tailored to meet your needs. We can make sure we always take your disability into account whenever you get in touch - we have a dedicated disability support team in our call centres.

Supporting vulnerability

We're committed to treating all our customers fairly and with respect, including those who are in vulnerable situations, whether it be long-term or on a temporary basis, because of age, a physical or learning disability or difficulty in communicating. We can help you find the right level of help and the most appropriate products and services to suit your needs.

Service for all our customers

We're committed to being number 1 for service for all our customers.

As part of this commitment, we're registering each of our UK retail stores with Euan's Guide.

This is a disabled access review website and app that aims to 'remove the fear of the unknown' and inspire people to try new places.

You can find out more about Euan's Guide

Explore the benefits of being connected


EE is a partner of Go ON UK, aiming to make the UK the world's most digitally capable nation.

Digital Champions

This is what we call employees who inspire people to get online, sharing the power of connectivity.

Sharing Connectivity

We want everyone to have brilliant and safe digital lives.