Digital for All

Getting everyone involved

No barriers to your digital world

Having difficulty hearing or seeing shouldn't stop you from using a mobile or getting online and enjoying a digital life.

We want people of all abilities to get involved in the digital world.

           Video relay

British Sign Language Service

British Sign Language users can contact us, using a sign language interpreter, through the InterpretersLive! service.

This service is available 9:00am to 5:00pm, Monday to Friday.

For full instructions on how to use this service please watch the BSL video.

If you are having problems using the service, please check our
BSL troubleshooting guide.


Disability awareness

As part of our commitment to being #1 for service, we have a responsibility to ensure all our customers have the best possible experience.

We're showing the UK how inclusive we are in our retail stores by registering each store with Euan's Guide - a disabled access review website and app that aims to 'remove the fear of the unknown' and inspire people to try new places.

Find out more about Euan's Guide here.

Making things easier

Helping you see

At EE, we have a selection of phones for those whose vision is not 100%.

Helping you hear

Mobile phones can keep you in touch if you're deaf or hard of hearing.


If you have dexterity issues, a larger device may be easier for you to handle.

Extra help

Additional services, from free directory enquiries to EmergencySMS.

Tailored Disability Services

We’re committed to providing all our customers with the best service possible. No matter what your disability is, we’ll make sure our services are tailored to meet your needs.

With this in mind, we also offer a Priority Fault Repair Service, so we can make sure that customers who rely on their mobile can get any faults fixed as quickly as possible.

Now everyone can get connected

Whatever the obstacles you face, you can get connected.

We can provide expert help on which device is right for you.

From devices with larger screens to voice calling, let EE connect you and help your digital life.


Explore the benefits of being connected


EE is a partner of Go ON UK, aiming to make the UK the world's most digitally capable nation.

Digital Champions

This is what we call employees who inspire people to get online, sharing the power of connectivity.

Sharing Connectivity

We want everyone to have brilliant and safe digital lives.