Support for EE customers with additional needs
Here For You
We’re committed to providing the best support possible to all our customers, whatever their situation. Whether you have a long-term disability or condition, or are getting back on your feet after a life event, we’ll make sure our services are tailored to your needs.
Who we can help
Let us know if you're affected by any of the following:
- critical illness
- mental health conditions
- physical or motor impairments
- literacy and numeracy needs
- dementia and other cognitive conditions
- neurodiverse conditions
- hearing loss
- speech or language impairments
- any degree of sight loss
- life events like unemployment and bereavement
- financial hardship
Register your additional needs
Tell us about your circumstances and we’ll make the necessary adjustments to the support we offer you. Once you've registered, we'll be able to:
- make things easier for you when you contact us
- help you get the best value for money for your EE services
- suggest new technology and gadgets to help you with everyday life