Why change your bill date?
- Match your payday – align your bill with your salary or benefits payment for easier cash flow management.
- Avoid bill overload – spread out your expenses so all your bills don’t fall at the same time.
- Simplify budgeting – choose a date that fits your monthly budgeting routine.
- Prevent late fees – pick a date when you know funds will be available to avoid missed payments.
- Keep things organised – if you have multiple services, you can sync them to one billing date for convenience.
Changing your EE Mobile bill date
You can change your payment date after you get your first bill. If you have already set up a Direct Debit and want to change your payment date:
In the EE app:
- download and open the EE app
- select Mobile
- scroll down the page to Manage your Direct Debit date
- select the date that suits you
- tap on Change the date to set the new date
Online, log in to your EE account:
- select Bills & Payments
- select Manage your Direct Debit
- select your payment date from the dropdown
- select Change Direct Debit to save your new date
If you pay another way and want to change your billing date, contact us from your mobile or any phone, and our Guides will sort it out on that call and text you the details and confirmation.
Need to know
You can change your Direct Debit twice a year and only once in a month.
You can't make changes to your Direct Debit until you've paid your current bill.
What happens when you change your bill date
Changing your bill date changes when we create your bill. What happens next depends on whether you move the date earlier or later.
If you move your bill date earlier:
- you’ll get a credit for any days you already paid for that fall after the new date
- you’ll be charged for a full month starting from the new date
If you move your bill date later:
- your next bill will be for a full month as usual
- after that, your bill will be created on the new date
- you’ll get a credit for any days you already paid for that fall after the new date
- you’ll be charged for a full month starting from the new date
If you pay your mobile bill by Direct Debit, here are details on how to change your payment date.
This page outlines the steps to change your broadband billing date.