Set up a Direct Debit with EE for mobile or broadband payments

Learn how to set up a Direct Debit using the EE app, what to do if you want to pay from someone else’s account, and when your payments will be taken.

A Direct Debit lets EE automatically withdraw your bill payments from your bank account—making it easy to pay on time. It’s a convenient way to ensure your payments are made on time without having to manually process each transaction.

Set up a Direct Debit in the EE app

Need to know

You'll need to pay any money owed before setting up a Direct Debit.

To set up a Direct Debit in the EE app: 

  1. Download and open the EE app.
  2. Log in with your details.
  3. Select Manage.
  4. Select Billing.
  5. Choose either EE Mobile or EE Broadband.
  6. Scroll down the page and follow the link to set up a Direct Debit.

We’ll send you confirmation that your Direct Debit has been set up. Your payment will be taken on or around 8 days after your bill date.

Want to pay using another account?

If you want to pay Direct Debit from a bank account that's not in your name, you'll need to call us to set it up. Both you and the account holder will need to be on the call.

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