Set up a Direct Debit with EE for mobile or broadband payments

Learn how to set up a Direct Debit using the EE app, what to do if you want to pay from someone else’s account, and when your payments will be taken.

A Direct Debit lets EE automatically withdraw your bill payments from your bank account—making it easy to pay on time. It’s a convenient way to ensure your payments are made on time without having to manually process each transaction.

Set up a Direct Debit in the EE app

Need to know

You'll need to pay any money owed before setting up a Direct Debit.

To set up a Direct Debit in the EE app: 

  • download and open the EE app on your mobile
  • log in with your details
  • select Manage 
  • select Billing
  • choose either EE Mobile or EE Broadband.
  • scroll down the page and follow the link to set up a Direct Debit

We’ll send you confirmation that your Direct Debit has been set up. Your payment will be taken on or around 8 days after your bill date.

Want to pay using another account?

If you want to pay Direct Debit from a bank account that's not in your name, you'll need to call us to set it up. Both parties will need to be on the call.

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