About WiFi Enhancer
Game Mode turbocharges your gaming experience. Prioritise your gaming devices and apps. It helps take your gaming connection to the next level.
Work Mode optimises your broadband end-to-end for working from home. Prioritise online traffic using apps like Zoom or Microsoft Teams for work calls.
Stream Mode prioritises streaming apps such as YouTube and Netflix. Stream Mode helps to avoid annoying buffering or glitches. Download and open the EE app for Android and Apple devices. Stream Mode is only available on Smart Hub Plus.
Need to know
WiFi Enhancer doesn't work if you are on a 4G connection with your Smart Hybrid Connect.
Buy and manage WiFi Enhancer
To buy and manage your WiFi Enhancer add-on:
- log in to the EE App
- go to Manage
- choose your broadband account
- go to Add-ons
- select WiFi Enhancer
To remove WiFi Enhancer add-on
- open the EE app
- select Manage
- select Broadband
- select WiFi Enhancer
- select Remove WiFi Enhancer
Using Game Mode
Need to know
EE Game Mode only works with our Smart Hub Pro and Smart Hub Plus devices.
EE’s Game Mode optimises online gaming. It works with your EE Smart Hub Pro or EE Smart Hub Plus to prioritise online traffic and ensure a smoother, more responsive gaming experience.
Game Mode features
Geo Filter: Choose the best quality servers to avoid lag and ensure smoother online gaming.
Ping Optimiser: This helps reduce server ping, the time it takes for your device to send and receive data from a game server. A lower ping means less lag and a more responsive gaming experience.
Turn Game Mode on
- open the EE app
- select Manage
- select Broadband
- tap WiFi Enhancer
- choose Game Mode
- toggle Game Mode to on
Run Geo-filter
- open the EE app
- select Manage
- select Broadband
- select Geo-filter and follow the steps
Optimise your ping
- open the EE app
- select Manage
- select Broadband
- tap WiFi Enhancer
- select Optimise your ping and follow the steps
Find a listed game
- open the EE app
- select Manage
- select Broadband
- tap WiFi Enhancer
- choose Game Mode
- select See today's boosts
- select Check Supported Games
Can't find your game?
If WiFi Enhancer isn't picking up your game, you can post on NETDUMA's support forum and ask to add your game. Even if your game is not featured, you will still benefit by using Game Mode, as all gaming traffic will be prioritised on your network.
WiFi Enhancer is powered and supported by NETDUMA.
Using Work Mode
Need to know
EE Work Mode only works with our Smart Hub Pro and Smart Hub Plus devices.
EE Work Mode optimises your broadband connection for work-related activities. It prioritises your connection for applications such as video conferencing (i.e. Microsoft teams or Zoom) and file transfers.
How Work Mode works
Prioritisation: When turned on, your hub prioritises network traffic for work applications.
Reduced latency: Work Mode aims to minimise delay in data transmission, which can impact real-time communications such as online meetings or video calls.
Stability: By prioritising your work broadband traffic, EE Work Mode helps to maintain a stable connection, reducing the risk of dropped calls, buffering or disconnections.
Turn work mode on
- open the EE app
- select Manage
- select Broadband
- tap WiFi Enhancer
- choose Work Mode
- toggle Work Mode to on
Can't find your work app?
If WiFi Enhancer isn't picking up your work app, you can post on NETDUMA's support forum and ask to add your work app.
Even if your work app is not featured, you will still benefit by using Work Mode as all work app traffic will be prioritised on your network.
Using Stream Mode
Need to know
EE Stream Mode is only available on the Smart Hub Plus.
EE Stream Mode prioritises your broadband connection for applications like YouTube or Netflix, ensuring uninterrupted viewing. Stream Mode is only available on the Smart Hub Plus.
How Stream Mode works
Streaming first: When turned on, your hub prioritises network traffic for streaming applications.
Solid connection: Stream Mode aims to minimise delay in data transmission, which can impact real-time communications.
Stability: EE Stream Mode helps maintain a stable connection, reducing the likelihood of buffering or disconnection. It does this by putting your streaming broadband traffic first.
Turn Stream Mode on
- open the EE app
- select Manage
- select Broadband
- tap WiFi Enhancer
- choose Stream Mode
- toggle to on
Can't find your streaming app?
If WiFi Enhancer isn't picking up your app, you can post on NETDUMA's support forum and ask to add your app. WiFi Enhancer is powered and supported by NETDUMA.
Even if your work app is not featured, you will still benefit by using Work Mode as all work app traffic will be prioritised on your network.
Using Game Mode, Work Mode and Stream Mode at the same time
You can switch on Game Mode, Work Mode, and Stream Mode in WiFi Enhancer — even all at once! But if your internet is already a bit slow, using all three together might cause them to get in each other's way.
If people in your home are using different modes at the same time, some might not get the best experience. And just a heads-up: these modes only help the person using them — they won't boost the internet for everyone else on your network.
For more details about WiFi Enhancer, review the WiFi Enhancer terms and conditions.