Change the WiFi password and admin password on your hub

Changing your hub's details using the EE app

You can change your WiFi and admin passwords - along with the name of your hub - to something more memorable. Once you've changed your login info, you'll need to enter the new details into all of your devices to get them back onto your home WiFi.

Set up your Smart Hub by following the instructions in the EE app.

download from the App Store if you're an Apple user
download from Google Play if you're on Android

Change your WiFi name and password

Open the EE app.
Select Manage at the bottom of the Home screen.
Select Broadband.
Go to the dashboard and tap the Smart Hub tile.
Select the burger menu in the top right-hand corner.
Select Change WiFi settings.
Enter the new details.
Select Save.

Change your hub admin password

Open the EE app.
Select Manage at the bottom of the Home screen.
Select Broadband.
On the dashboard, select the Smart Hub tile.
Select the burger menu in the top right-hand corner.
Select Change admin password.
Enter your current admin password.
Enter your new password, make sure you keep a note of it.
Select Save.

Set up your Smart Hub by following the instructions in the EE app.

download from the App Store if you're an Apple user
download from Google Play if you're on Android

Change your WiFi name and password

Open the EE app.
Select Manage at the bottom of the Home screen.
Select Broadband.
Go to the dashboard and tap the Smart Hub tile.
Select the burger menu in the top right-hand corner.
Select Change WiFi settings.
Enter the new details.
Select Save.

Change your hub admin password

Open the EE app.
Select Manage at the bottom of the Home screen.
Select Broadband.
On the dashboard, tap the Smart Hub tile.
Select the burger menu in the top right-hand corner.
Select Change admin password.
Enter your current admin password.
Enter your new password, make sure you keep a note of it.
Select Save.

Set up your Smart Hub by following the instructions in the EE app.

download from the App Store if you're an Apple user
download from Google Play if you're on Android

Change your WiFi name and password

Open the EE app.
Select Manage.
Select Broadband.
Select the Smart Hub tile.
Select the menu in the top right-hand corner.
Select Change WiFi settings and enter the new details.
Save and close.

Change your hub admin password

Login to the EE website or EE app.
Select Manage.
Select Broadband.
Select the Smart Hub tile (or Smart Hub Plus or Smart Hub Pro if that’s your device).
Select the menu in the top right-hand corner.
Select Change admin password.
Enter your current admin password.
Enter your new password, make sure you keep a note of it.
Save and close.

Set up your Smart Hub by following the instructions in the EE app.

download from the App Store if you're an Apple user
download from Google Play if you're on Android

Change your WiFi name and password

Open the EE app.
Select Manage at the bottom of the Home screen.
Select Broadband.
Go to the dashboard and tap the Smart Hub tile.
Select the kebab menu in the top right-hand corner.
Tap Change WiFi settings.
Enter the new details.
Tap Save.

Change your hub admin password

Open the EE app.
Select Manage at the bottom of the Home screen.
Select Broadband.
On the dashboard, tap the Smart Hub tile.
Select the kebab menu in the top right-hand corner.
Tap Change admin password.
Enter your current admin password.
Enter your new password, make sure you keep a note of it.
Tap Save.

With all other hubs (including the EE Smart Hub, Bright Box hubs and the Smart Router), this information can be found on the back of your hub.

It's easy to update your hub's details in the EE Home app.

Download from the App Store if you're an Apple user
Download from Google Play if you're on Android

Change your WiFi name and password

Open the EE Home app.
Go to Smart WiFi then Manage your WiFi settings.
Tap Change your WiFi name and password.
Enter the new network name.
Tap Save.

Change your WiFi name and password without the EE app

Make sure you're connected to your hub.
Type 192.168.1.254 in the browser address bar and press Enter.
The Hub Manager screen will appear, select Advanced Settings then Wireless.
Enter the admin password for your new hub, which is on the back of your hub. If you don’t know it, follow the instructions.
Enter your new Network name and Security Password.
Click Save.

Change your admin password without the EE app

Make sure you're connected to your hub.
Type 192.168.1.254 in the browser address bar and press Enter.
The Hub Manager screen will appear, select Advanced Settings then System.
Enter the admin password for your new hub. This is on the back of your hub.
Enter your new admin password.
When you have finished, select Save.

Change the WiFi password and admin password on your hub

Changing your hub's details using the EE app

Change your WiFi name and password

Change your hub admin password

Change your WiFi name and password without the EE app

Change your admin password without the EE app

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