Setting up Guest WiFi
To set up, control and use Guest WiFi, download the EE app for Apple or Android.
- Sign into the EE app.
- Select Manage.
- Select Broadband.
- Scroll down to Guest WiFi.
- Toggle Guest WiFi on.
- You’ll be asked to choose a name and password for your Guest WiFi.
- Select Confirm.
- Your WiFi will drop out and will automatically reconnect after a minute.
Guest WiFi is set up.
Changing your Guest WiFi username or password
To set up Guest WiFi:
- Sign into the EE app.
- select Manage.
- select Broadband.
- scroll down to Guest WiFi.
- select Change Guest WiFi settings.
- edit your password and username.
- select Confirm.
- your WiFi will drop out and will automatically reconnect after a minute.
Your Guest WiFi details have been changed.
Sharing your Guest WiFi password
You must set up your Guest WiFi before you can share the password.
- Sign into the EE app.
- Select Manage.
- Select Broadband.
- Choose the Share WiFi password link near the top of the dashboard. You'll also find this under 'Guest WiFi'.
- You will see two options to share Guest WiFi, either directly to one of your contacts or by a QR code.
- Choose your preferred option to share the password.
The difference between Guest WiFi and your normal WiFi
Your Guest WiFi and your normal WiFi behave the exact same way, but your guests will get a separate WiFi username and password to connect their device.
If you change your Guest WiFi password, any device on the Guest WiFi will not be able to access the WiFi without the new password.
Guest’s devices are kept separate from your main WiFi to help keep your home devices safe.
Changing your Guest WiFi password has no impact on the devices on the main WiFi network.
Find devices on the Guest WiFi
You must set up your Guest WiFi before you can share the password.
- Sign into the EE app.
- Select Manage.
- Select Broadband.
- Scroll to ‘Devices’ and select See all devices.
- Devices on the Guest WiFi will be listed below the devices connected to your main network and have a label stating 'Online (Guest)'.
Remove devices on Guest WiFi
To remove devices using your Guest WiFi change the Guest WiFi password.
Without the new password, those devices cannot get back onto the network.
To manually remove previously connected guest devices from the device history:
- Sign into the EE app.
- Select Manage.
- Select Broadband.
- Scroll to ‘Devices’ and select See all devices.
- Devices on the Guest WiFi will have a label stating 'Online (Guest)'.
- Choose the device you want to remove - you can only remove devices that aren’t connected to your hub.
- Open the menu in the top right corner, and select Remove device.
Remember, this doesn't prevent devices accessing your Guest WiFi unless the password is changed but it does help you tidy up the list.