What are pay as you go packs?

     
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Pay as you go packs from EE come loaded with minutes, texts and data and you can buy the pack that best suits how you use your device. Packs will also automatically renew each month or week if you set up card payments or top up your credit. You'll also benefit from Free Boosts and Data Rollover when you buy a pay as you go pack.

What are pay as you go packs?

What are pay as you go packs?

How do I get a pay as you go pack?

How do I get a pay as you go pack?

There are three ways to get a pay as you go pack:

  1.  

    log in to My EE and go to Menu > Pack and add-ons

  2.  

    text ALL PACKS to 150

  3.  

    call 150 from your EE phone and use our automated service

Good to know:

Our automated phone service is free at any time within the UK.

However if you're on pay as you go, including if you're on a pack, you'll be charged 25p per call if you choose to speak to an advisor.

Below are the pay as you go packs currently available from EE:

Data Packs

 Cost  £1  £10  £15 £20
 Data  100MB  2GB  5GB  10GB
 Minutes  10  100  500  750
 Text  10  Unlimited  Unlimited   Unlimited
 Lasts  7 days  30 days   30 days  30 days
 Text to 150  DP1  DP10  DP15  DP20

Talk & Text Packs

 Cost  £1  £10
 Minutes  100  5000
 Text  250  Unlimited
 Data  10MB  50MB
 Lasts  7 days  30 days
 Text to 150  TTP1  TTP10

Everything Packs

 Cost  £5  £10  £15  £20  £25  £30
 Data  150MB   1GB  2GB  4GB  8GB  20GB
 Mins  100  250  1000  1500  2,000  3,000
 Text  250  Unltd  Unltd  Unltd  Unltd  Unltd
 Lasts  30 days  30 days
 30 days  30 days  30 days  30 days
 Text to 150  EP5  EP10  EP15  EP20  EP25  EP30

Do I get a Free Boost with pay as you go packs?

Do I get a Free Boost with pay as you go packs?

Yes, you can boost your talk or data allowance when you buy three 30-day packs. Or you can boost your text and talk allowance when you buy 12 of our seven-day packs.

And the best thing? You can do it again and again and again. So the more pay as you go packs you buy over time, the bigger your allowances will become.

> Find out more about Free Boosts

Do I get Data Rollover with pay as you go packs?

Do I get Data Rollover with pay as you go packs?

Yes, we've now added Data Rollover to pay as you go packs. So if you don't get through all your data, we'll automatically add your unused data to your next pack.

> Find out more about Data Rollover

How do I pay for my pay as you go pack?

How do I pay for my pay as you go pack?

There are two ways to pay for pay as you go packs.

You can do it the easy way and set up card payments, so your pay as you go pack renews automatically. Or you can top up your credit before your pack runs out.

> Find out more about setting up card payments

How do I keep track on my allowances?

How do I keep track on my allowances?

It's easy to check how long you have left until your next pay as you go pack starts and how many minutes, texts and data you’ve used in your current pay as you go pack:

  1.  

    log into My EE or the My EE app

  2.  

    text BALANCE to 150

How do I change my pay as you go pack?

How do I change my pay as you go pack?

It's easy to change your pay as you go pack or buy a new one:

  1.  

    log in to My EE 

  2.  

    text ALL PACKS to 150

  3.  

    call 150 from your EE phone and use our automated service

Your new pay as you go pack will start as soon as you’ve used all the allowances in your current pack or if it’s come to the end of its seven or 30-day duration.

You can start your new pay as you go pack right away but remember that you'll lose any call, text or data allowances from your current pack. To start your new pack:

  1.  

    text NOW to 150

Good to know:

If you buy 30-day packs and change to seven-day packs or if you had a 30-day £5 pack and change to any other pay as you go pack or vice versa, you’ll lose any Free Boosts you’ve earned.

How do I stop my pay as you go pack?

How do I stop my pay as you go pack?

To cancel your pack and stop it starting again next time:

  1.  

    text STOP PACK to 150

You’ll be able to use any remaining call, text and data allowances until your pack’s expiration but you’ll then have to pay for all your calls and texts at the standard rate.

To use data after your pack’s expiration, you’ll need to buy a data add-on:

  1.  

    log in to My EE

  2.  

    text ADDONS to 150

What's not included in my pay as you go pack allowances?

What's not included in my pay as you go pack allowances?

  1.  

    calls to Jersey, Guernsey and the Isle of Man

  2.  

    numbers starting 070, 084, 087, 09 and 118

  3.  

    for more information see our price guides

 
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25p per call on pay as you go

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Last updated: 2/4/2019
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