How can I see my monthly bill?

     
    >
  • Go to section

You can easily view your monthly bills in your My EE account.

How do I view my monthly bills?

How do I view my monthly bills?

To view your latest monthly bill:

  1.  

    log in to My EE or use the My EE app
  2.  

    or text BILL to 150 for a summary of recent payments

Once in My EE or on the My EE app, you can see the date when your Direct Debit will be collected. You'll also be able to view if you have any extra charges for each month.

Plus you can view and download your previous monthly bills.

Can I check my allowances between monthly bills?

Can I check my allowances between monthly bills?

To keep track of your allowances and spending:

  1.  

    log in to My EE or use the My EE app
  2.  

    or text BALANCE to 150 - we'll reply with details of any extra charges outside your price plan and give details on your remaining allowances

How do I download my bill to print or save it?

How do I download my bill to print or save it?

Here's how you download, print or save your bill.

  1. 1

    log in to My EE or use the My EE app
  2. 2

    select Bills and payments
  3. 3

    choose Download your paper bill (PDF) and print or save it

Can I download a PDF of my bill to an iOS device?

Can I download a PDF of my bill to an iOS device?

Yes, you'll be able to download your monthly bill as a PDF to an iOS device. To view it you can save the PDF to the Files app or share it with a third-party app.

  1.  

    use the My EE app
  2.  

    go to the Menu at the top of the app and select Bills and payments
  3.  

    select Download Bill
  4.  

    select a bill period from the options available
  5.  

    once your bill is downloaded, select View Bill 
  6.  

    select Copy to Books to view your bill

Can I download a PDF of my bill to an Android device?

Can I download a PDF of my bill to an Android device?

Yes, you'll be able to download your monthly bill as a PDF to an Android device. To view it you'll need to install Google Chrome with a PDF reader or Adobe Acrobat reader.

  1.  

    use the My EE app
  2.  

    go to the Menu at the top of the app and select Bills and payments
  3.  

    select Download Bill
  4.  

    select a bill period from the options available
  5.  

    once your bill is downloaded, select your chosen app (either Google Chrome or Adobe Acrobat can be used) to view your bill

Can I get a paper bill sent by post?

Can I get a paper bill sent by post?

To get a printed or itemised bill sent to you by post:

  1.  

    call 150

An itemised bill of your allowance usage will always be sent as a printed bill by post.

Please note: there is a small charge for each printed / itemised bill sent by post.

> Find out more about the cost of paper billing

Can I get my bill in other formats?

Can I get my bill in other formats?

You can choose to receive your bill in these formats: large print, audio or Braille.

  1.  

    call 150 to request your bill in another format

 
Let's chat
Let's chat

Mon to Sun 8am - 11pm

Give us a call
Give us a call
Call now
Call now
150
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat to Sun
Alternative phone numbers
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Need more help
Last updated: 17/5/2019
Simon H posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Please let us know how we can make it better
0/600
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

You can find more help here
Charges to mobile
Why has EE charged for more minutes than I've actually used?
How can I reduce my bills and manage my spending?
Previous
Your online EE phone bill explained
Next
Understanding data usage