Your phone bill will cover the cost of your plan, any additional services such as add-ons and any part charges such as device or accessory charges and third party charges.
Your online EE phone bill explained
- Go to section
Your monthly phone bills can be viewed and managed online in My EE.
What will my monthly phone bill include?
What will my monthly phone bill include?
Good to know:
Your first phone bill will be a paper bill that will be posted to your account address around seven days after you join EE.
When will I get my monthly phone bill?
When will I get my monthly phone bill?
We’ll text or email you when your bill’s ready to view in your My EE account.
If you've requested paper bills, these will be posted to your account address.
What's my monthly phone bill date?
What's my monthly phone bill date?
This is the day your phone bill is produced and your plan’s allowances refresh.
To keep track of your remaining allowances between bills:
How can I view and manage my phone bill online?
How can I view and manage my phone bill online?
Your bills will be available to view and mange in your My EE account.
You can print a paper bill via My EE or choose to receive your bill in a different format.
> Find out more about paper bills and bills in other formats
Good to know:
There's an additional cost to receiving paper bills by post.
How do I change my billing address?
How do I change my billing address?
It's easy to change your billing or service address:
How do I pay my monthly phone bill?
How do I pay my monthly phone bill?
If you’ve set up a Direct Debit, we’ll take your payment automatically on the date shown in My EE or on page one of your bill. Or you can make a payment via My EE:
How will I get my final phone bill from EE?
How will I get my final phone bill from EE?
If you choose to leave EE, we'll send your final phone bill by post with information on what is included in your final bill and details on your final payment.
Let's chat
Let's chat
Mon to Sun 8am - 11pm
Give us a call
Give us a call
Free to pay monthly
25p per call on pay as you go
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat
Sun
Sat
Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Need more help
Last updated: 27/11/2019
Nikki posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
Thank you.
Glad to hear it.
Thank you.
Glad to hear it.
Understanding data usage