How can I Upgrade Anytime?

In this article

With Upgrade Anytime, you don’t need to wait to get your hands on the latest new phone. You can get the phone you want from day 15 of your new plan.

How can I Upgrade Anytime?

How can I Upgrade Anytime?

You can Upgrade Anytime from day 15 of a new plan and up to 45 days before it ends. There may be an upgrade fee depending on where you are in your contract.

As long as your phone is in good working condition, you can swap your current phone and sign up to a new 24-month plan.

Swap your current phone for the latest model online, in-store or by calling 150 from your EE phone. To check online if you're eligible for Upgrade Anytime:

  1.  

    log in to My EE

  2.  

    go to the Upgrade Hub

What plan do I need to be on to Upgrade Anytime?

What plan do I need to be on to Upgrade Anytime?

Upgrade Anytime is available to new and upgrading customers taking a select 24-month Smart plan on eligible devices, as well as existing customers on a 24 month 8GB, 20GB, 60GB or 100GB 4GEE Max plan.

> View our Smart plans in the EE shop

How can I check I’m eligible for Upgrade Anytime?

How can I check I’m eligible for Upgrade Anytime?

You can check if you’re ready for an upgrade at any time.

  1.  

    log in to My EE or the My EE app

  2.  

    text UP to 150

How does Upgrade Anytime work?

How does Upgrade Anytime work?

If you’re on an eligible Upgrade Anytime plan, you can upgrade from day 15 of your new plan and up to 45 days before it ends. There may be an upgrade fee to pay depending on where you are in your contract but you can upgrade every two weeks if you want - you just need to swap your old phone and sign up to a new 24-month plan.

  1.  

    in the first six months of your plan there's a £200 - 600 upgrade fee depending on what device you have

  2.  

    between six and 12 months into your plan there's a £50 - £300 upgrade fee depending on what device you have

  3.  

    after 12 months there is no upgrade fee

  4.  

    if you're in the last 45 days before your plan ends, you can upgrade as normal with no upgrade fee and you can keep your old phone

Can I upgrade Anytime if I don't want to swap my old phone?

Can I upgrade Anytime if I don't want to swap my old phone?e?

Of course.

You'll have to pay an extra charge depending on how long you've been on your contract. 

Phone model

15 days to 6 months of your plan

6 months to 12 months on your plan Month 6 to Month 12

12 months on your plan to up to 45 days before it ends

Alcatel 1

 £90

 £70

 £55

Alcatel 1066

 £180

 £140

 £110

Alcatel 3088

 £180

 £140

 £110

Alcatel Pixi 4 5 lte

 £90

 £70

 £55

Alcatel Pixi 4 4

 £90

 £70

 £55

Alcatel Pixi U5

 £90

 £70

 £55

Alcatel Pixi A3

 £90

 £70

 £55

Alcatel U3 2018

 £90

 £70

 £55

Apple iPhone 6S 32GB

 £219

 £210

 £165

Apple iPhone 6s 128GB

 £270

 £210

 £165

Apple iPhone 6S Plus 32GB

 £270

 £210

 £165

Apple iPhone 6s Plus 64GB

 £215

 £210

 £165

Apple iPhone SE 32GB

 £270

 £210

 £165

Apple iPhone SE 128GB

 £360

 £280

 £220

iPhone SE 2020 64GB

 £270

 £210

 £165

iPhone SE 2020 128GB

 £360

 £280

 £220

iPhone SE 2020 256GB

 £360

 £280

 £220

Apple iPhone 7 32GB

 £270

 £210

 £165

Apple iPhone 7 128GB

 £270

 £210

 £165

Apple iPhone 7 Plus 32GB

 £270

 £210

 £165

Apple iPhone 7 Plus 128GB

 £360

 £280

 £220

Apple iPhone 8 64GB

 £360

 £280

 £220

Apple iPhone 8 128GB

 £450

 £350

 £275

Apple iPhone 8 256GB

 £540

 £420

 £330

Apple iPhone 8 Plus 64GB

 £450

 £350

 £275

Apple iPhone 8 Plus 128GB

 £450

 £350

 £275

Apple iPhone 8 Plus 256GB

 £630

 £490

 £385

Apple iPhone X 64GB

 £540

 £420

 £330

Apple iPhone X 256GB

 £630

 £490

 £385

Apple iPhone XR 64GB

 £450

 £350

 £275

Apple iPhone XR 128GB

 £450

 £350

 £275

Apple iPhone XR 256GB

 £630

 £490

 £385

Apple iPhone XS 64GB

 £630

 £490

 £385

Apple iPhone XS 256GB

 £810

 £630

 £495

Apple iPhone XS 256GB S SG

 £810

 £630

 £495

Apple iPhone XS 512GB

 £990

 £770

 £605

Apple iPhone XS Max 64GB

 £810

 £630

 £495

Apple iPhone XS Max 256GB

 £900

 £700

 £550

Apple iPhone XS Max 512GB SG

 £990

 £770

 £605

Apple iPhone 11 64GB

 £540

 £420

 £330

Apple iPhone 11 128GB

 £540

 £420

 £330

Apple iPhone 11 256GB

 £630

 £490

 £385

Apple iPhone 11 Pro 64GB

 £720

 £560

 £440

Apple iPhone 11 Pro 256GB

 £810

 £630

 £495

Apple iPhone 11 Pro 512GB

 £990

 £770

 £605

Apple iPhone 11 Pro Max 64GB

 £810

 £630

 £495

Apple iPhone 11 Pro Max 256GB

 £900

 £700

 £550

BlackBerry Leap

 £180

 £140

 £110

BlackBerry Porsche P9981

 £720

 £560

 £440

BlackBerry KEYone

 £360

 £280

 £220

Blackberry Key 2 Lite

 £180

 £140

 £110

Doro 1370

 £90

 £70

 £55

Doro 8035

 £90

 £70

 £55

Doro 7060

 £90

 £70

 £55

Doro 7030

 £180

 £140

 £110

Doro 7010

 £180

 £140

 £110

Doro 6520

 £90

 £70

 £55

Doro 5030

 £90

 £70

 £55

HTC ONE M8s

 £180

 £140

 £110

HTC U11

 £450

 £350

 £275

HTC U11 Life

 £180

 £140

 £110

Huawei Y6 2019

 £90

 £70

 £55

Huawei Y7 2019

 £90

 £70

 £55

Huawei P8 2017 Lite

 £90

 £70

 £55

Huawei P10 Lite

 £180

 £140

 £110

Huawei P10

 £360

 £280

 £220

Huawei P10 Plus

 £450

 £350

 £275

Huawei P Smart

 £90

 £70

 £55

Huawei P Smart 2019

 £90

 £70

 £55

Huawau P Smart 2020

 £90

 £70

 £55

Huawei P20

 £270

 £210

 £165

Huawei P20 Pro

 £270

 £210

 £165

Huawei P20 Lite

 £125

 £140

 £110

Huawei Mate 20 Lite

 £180

 £140

 £110

Huawei Mate 20 Pro

 £450

 £350

 £275

Huawei Mate 20X 5G

 £540

 £420

 £330

Huawei Nova 5T

 £180

 £140

 £110

Huawei P30 Lite

 £180

 £140

 £110

Huawei P30 Lite

 £180

 £140

 £110

Huawei P30 Lite New Edition

 £180

 £140

 £110

Huawei P30

 £360

 £280

 £220

Huawei P30 Pro

 £540

 £420

 £330

Huawei P40 Pro

 £540

 £420

 £330

Huawei P30 Pro 512GB

 £630

 £490

 £385

Landrover Explorer

 £270

 £210

 £165

Nokia 2

 £90

 £70

 £55

Nokia 3

 £90

 £70

 £55

Nokia 3.1

 £90

 £70

 £55

Nokia 5

 £90

 £70

 £55

Nokia 8

 £360

 £280

 £220

Nokia 108W

 £180

 £140

 £110

Nokia 130

 £90

 £70

 £55

Nokia 130 AV

 £90

 £70

 £55

Nokia 3310

 £90

 £70

 £55

Microsoft Lumia 640 XL

 £90

 £70

 £55

Mobiwire Kanuna

 £90

 £70

 £55

Mobiwire Koi

 £90

 £70

 £55

Mobiwire Nokosi

 £90

 £70

 £55

Mobiwire Ogima

 £90

 £70

 £55

Mobiwire Oneida

 £90

 £70

 £55

Oneida Lite

 £90

 £70

 £55

Motorola One Macro

 £180

 £140

 £110

Motorola G8 Plus

 £180

 £140

 £110

Motorola E6 Plus

 £180

 £140

 £110

Motorola E5 Play

 £90

 £70

 £55

Nokia 7 Plus

 £180

 £140

 £110

Nokia 7.1

 £180

 £140

 £110

Nokia 8110

 £90

 £70

 £55

One Plus 6T 128GB

 £360

 £280

 £220

One Plus 6T 256GB

 £450

 £350

 £275

One Plus 7 Pro 5G

 £630

 £490

 £385

One Plus 7

 £360

 £280

 £220

Oppo Reno Z

 £90

 £70

 £55

Oppo Reno 2

 £180

 £140

 £110

Oppo A9 2020

 £105

 £140

 £110

Oppo Reno 5G

 £540

 £420

 £330

Samsung A20e

 £90

 £70

 £55

Samsung A70

 £206

 £210

 £165

Samsung A70 AV

 £206

 £210

 £165

Samsung A40

 £110

 £140

 £110

Samsung A40 AV

 £90

 £70

 £55

A51

 £180

 £140

 £110

A71

 £180

 £140

 £110

Samsung A80

 £360

 £280

 £220

Samsung A90 5G

 £450

 £350

 £275

Motorola Moto G6 Play

 £90

 £70

 £55

Motorola Moto G7 Power

 £90

 £70

 £55

Motorola Moto G7 Plus

 £120

 £140

 £110

Razr

 £1,080

 £840

 £660

Alcatel 1

 £90

 £70

 £55

Nokia 1 Plus

 £180

 £140

 £110

Nokia 1.3

 £180

 £140

 £110

Samsung Galaxy A3 2017

 £180

 £140

 £110

Samsung Galaxy J4 Plus

 £90

 £70

 £55

Samsung Galaxy J4 Plus AV

 £90

 £70

 £55

Samsung Galaxy A5 2017

 £270

 £210

 £165

Samsung Galaxy A6

 £180

 £140

 £110

Samsung Galaxy A7

 £180

 £140

 £110

Samsung Galaxy A7 AV

 £180

 £140

 £110

Samsung Galaxy A8

 £200

 £210

 £165

Samsung Galaxy A9

 £270

 £210

 £165

Samsung Galaxy A9 AV

 £270

 £210

 £165

Samsung Galaxy A10

 £90

 £70

 £55

Samsung Galaxy A10 AV

 £90

 £70

 £55

Samsung Galaxy J3

 £180

 £140

 £110

Samsung Galaxy J3 2017

 £90

 £70

 £55

Samsung Galaxy J6

 £90

 £70

 £55

Samsung Galaxy J6 Plus

 £90

 £70

 £55

Samsung Galaxy Note 8

 £540

 £420

 £330

Samsung Galaxy Note 9 128GB

 £540

 £420

 £330

Galaxy Note 10 Lite

 £360

 £280

 £220

Samsung Galaxy Note 10 256GB

 £540

 £420

 £330

Samsung Galaxy Note 10 Plus 256GB

 £630

 £490

 £385

Samsung Galaxy Note 10 Plus 256GB 5G

 £720

 £560

 £440

Samsung Galaxy Note 9 512GB

 £720

 £560

 £440

Samsung Galaxy S7 32GB

 £360

 £280

 £220

Samsung Galaxy S7 Edge 32GB

 £360

 £280

 £220

Samsung Galaxy S8

 £450

 £350

 £275

Samsung Galaxy S8 Plus

 £540

 £420

 £330

Samsung Galaxy S9

 £360

 £280

 £220

Samsung Galaxy S9 Plus

 £630

 £490

 £385

Samsung Galaxy S10e

 £450

 £350

 £275

Samsung Galaxy S10 128GB

 £540

 £420

 £330

Samsung Galaxy S10 512GB

 £720

 £560

 £440

Samsung Galaxy S10 Plus 128GB

 £630

 £490

 £385

Samsung Galaxy S10 Plus 512GB

 £720

 £560

 £440

Samsung Galaxy S10 5G

 £720

 £560

 £440

Samsung Galaxy S10 Lite

 £360

 £280

 £220

Samsung Galaxy S20 4G

 £540

 £420

 £330

Samsung Galaxy S20 5G

 £630

 £490

 £385

Samsung Galaxy S20+ 5G

 £720

 £560

 £440

Samsung Galaxy S20 Ultra 5G

 £810

 £630

 £495

Samsung Galaxy S20 Ultra 5G 512GB

 £990

 £770

 £605

Samsung Galaxy Fold 5G

 £1,260

 £980

 £770

Samsung Galaxy Z Flip

 £900

 £700

 £550

Samsung Xcover 4

 £90

 £70

 £55

Samsung Xcover 4S

 £90

 £70

 £55

Samsung Xcover 550

 £810

 £630

 £495

Sony Xperia L1

 £90

 £70

 £55

Sony Xperia L3

 £180

 £140

 £110

Sony Xperia L4

 £90

 £70

 £55

Sony Xperia 1

 £450

 £350

 £275

Xperia 1

 £450

 £350

 £275

Sony Xperia 5

 £450

 £350

 £275

Sony Xperia 10

 £125

 £140

 £110

Sony Xperia 10 DS

 £180

 £140

 £110

Sony Xperia X

 £307

 £280

 £220

Sony Xperia XA

 £113

 £140

 £110

Sony Xperia XA1

 £116

 £140

 £110

Sony Xperia XA2

 £111

 £140

 £110

Sony XZ Premium

 £360

 £280

 £220

Sony XZ2 Premium

 £450

 £350

 £275

Sony Xperia XZ1

 £360

 £280

 £220

Sony Xperia XZ1Compact

 £270

 £210

 £165

Sony Xperia XZ2

 £270

 £210

 £165

Sony Xperia XZ3

 £360

 £280

 £220

Tech Data Mobi Pictor

 £90

 £70

 £55

Tech Data Mobiwire Klah

 £90

 £70

 £55

Sony Xperia XCompact

 £450

 £350

 £275

Sony Xperia XZ

 £360

 £280

 £220

EE Hawk

 £90

 £70

 £55

Google Pixel 32GB

 £360

 £280

 £220

Google Pixel 128GB

 £450

 £350

 £275

Google Pixel 2 64GB

 £450

 £350

 £275

Google Pixel 2 128GB

 £540

 £420

 £330

Google Pixel 2 XL 64GB

 £540

 £420

 £330

Google Pixel 2 XL 128GB

 £630

 £490

 £385

Google Pixel 3A

 £202

 £210

 £165

Google Pixel 3A XL

 £270

 £210

 £165

Google Pixel 3 64GB

 £540

 £420

 £330

Google Pixel 3 128GB

 £540

 £420

 £330

Google Pixel 3 XL 64GB

 £630

 £490

 £385

Google Pixel 3 XL 128GB

 £630

 £490

 £385

Google Pixel 4 64GB

 £450

 £350

 £275

Google Pixel 4 128GB

 £450

 £350

 £275

Google Pixel 4 XL 64GB

 £540

 £420

 £330

Google Pixel 4 XL 128GB

 £540

 £420

 £330

LG K4

 £180

 £140

 £110

LG G6

 £450

 £350

 £275

LG K8

 £180

 £140

 £110

LG K9

 £90

 £70

 £55

LG K10 2017

 £90

 £70

 £55



What do I do if my phone is damaged?

What do I do if my phone is damaged?

Don't worry, you can still Upgrade Anytime but, if there are any major scratches, damage to keys, cracked or shipped screen or it does not power up, there will be a fee depending on the device:

Phone model

Fee

Alcatel 1

 £50

Alcatel 1066

 £100

Alcatel 3088

 £100

Alcatel Pixi 4 5 lte

 £50

Alcatel Pixi 4 4

 £50

Alcatel Pixi U5

 £50

Alcatel Pixi A3

 £50

Alcatel U3 2018

 £50

Apple iPhone 6S 32GB

 £150

Apple iPhone 6s 128GB

 £150

Apple iPhone 6S Plus 32GB

 £150

Apple iPhone 6s Plus 64GB

 £150

Apple iPhone SE 32GB

 £150

Apple iPhone SE 128GB

 £200

iPhone SE 2020 64GB

 £150

iPhone SE 2020 128GB

 £200

iPhone SE 2020 256GB

 £200

Apple iPhone 7 32GB

 £150

Apple iPhone 7 128GB

 £150

Apple iPhone 7 Plus 32GB

 £150

Apple iPhone 7 Plus 128GB

 £200

Apple iPhone 8 64GB

 £200

Apple iPhone 8 128GB

 £250

Apple iPhone 8 256GB

 £300

Apple iPhone 8 Plus 64GB

 £250

Apple iPhone 8 Plus 128GB

 £250

Apple iPhone 8 Plus 256GB

 £350

Apple iPhone X 64GB

 £300

Apple iPhone X 256GB

 £350

Apple iPhone XR 64GB

 £250

Apple iPhone XR 128GB

 £250

Apple iPhone XR 256GB

 £350

Apple iPhone XS 64GB

 £350

Apple iPhone XS 256GB

 £450

Apple iPhone XS 256GB S SG

 £450

Apple iPhone XS 512GB

 £550

Apple iPhone XS Max 64GB

 £450

Apple iPhone XS Max 256GB

 £500

Apple iPhone XS Max 512GB SG

 £550

Apple iPhone 11 64GB

 £300

Apple iPhone 11 128GB

 £300

Apple iPhone 11 256GB

 £350

Apple iPhone 11 Pro 64GB

 £400

Apple iPhone 11 Pro 256GB

 £450

Apple iPhone 11 Pro 512GB

 £550

Apple iPhone 11 Pro Max 64GB

 £450

Apple iPhone 11 Pro Max 256GB

 £500

BlackBerry Leap

 £100

BlackBerry Porsche P9981

 £400

BlackBerry KEYone

 £200

Blackberry Key 2 Lite

 £100

Doro 1370

 £50

Doro 8035

 £50

Doro 7060

 £50

Doro 7030

 £100

Doro 7010

 £100

Doro 6520

 £50

Doro 5030

 £50

HTC ONE M8s

 £100

HTC U11

 £250

HTC U11 Life

 £100

Huawei Y6 2019

 £50

Huawei Y7 2019

 £50

Huawei P8 2017 Lite

 £50

Huawei P10 Lite

 £100

Huawei P10

 £200

Huawei P10 Plus

 £250

Huawei P Smart

 £50

Huawei P Smart 2019

 £50

Huawau P Smart 2020

 £50

Huawei P20

 £150

Huawei P20 Pro

 £150

Huawei P20 Lite

 £100

Huawei Mate 20 Lite

 £100

Huawei Mate 20 Pro

 £250

Huawei Mate 20X 5G

 £300

Huawei Nova 5T

 £100

Huawei P30 Lite

 £100

Huawei P30 Lite

 £100

Huawei P30 Lite New Edition

 £100

Huawei P30

 £200

Huawei P30 Pro

 £300

Huawei P40 Pro

 £300

Huawei P30 Pro 512GB

 £350

Landrover Explorer

 £150

Nokia 2

 £50

Nokia 3

 £50

Nokia 3.1

 £50

Nokia 5

 £50

Nokia 8

 £200

Nokia 108W

 £100

Nokia 130

 £50

Nokia 130 AV

 £50

Nokia 3310

 £50

Microsoft Lumia 640 XL

 £50

Mobiwire Kanuna

 £50

Mobiwire Koi

 £50

Mobiwire Nokosi

 £50

Mobiwire Ogima

 £50

Mobiwire Oneida

 £50

Oneida Lite

 £50

Motorola One Macro

 £100

Motorola G8 Plus

 £100

Motorola E6 Plus

 £100

Motorola E5 Play

 £50

Nokia 7 Plus

 £100

Nokia 7.1

 £100

Nokia 8110

 £50

One Plus 6T 128GB

 £200

One Plus 6T 256GB

 £250

One Plus 7 Pro 5G

 £350

One Plus 7

 £200

Oppo Reno Z

 £50

Oppo Reno 2

 £100

Oppo A9 2020

 £100

Oppo Reno 5G

 £300

Samsung A20e

 £50

Samsung A70

 £150

Samsung A70 AV

 £150

Samsung A40

 £100

Samsung A40 AV

 £50

A51

 £100

A71

 £100

Samsung A80

 £200

Samsung A90 5G

 £250

Motorola Moto G6 Play

 £50

Motorola Moto G7 Power

 £50

Motorola Moto G7 Plus

 £100

Razr

 £600

Alcatel 1

 £50

Nokia 1 Plus

 £100

Nokia 1.3

 £100

Samsung Galaxy A3 2017

 £100

Samsung Galaxy J4 Plus

 £50

Samsung Galaxy J4 Plus AV

 £50

Samsung Galaxy A5 2017

 £150

Samsung Galaxy A6

 £100

Samsung Galaxy A7

 £100

Samsung Galaxy A7 AV

 £100

Samsung Galaxy A8

 £150

Samsung Galaxy A9

 £150

Samsung Galaxy A9 AV

 £150

Samsung Galaxy A10

 £50

Samsung Galaxy A10 AV

 £50

Samsung Galaxy J3

 £100

Samsung Galaxy J3 2017

 £50

Samsung Galaxy J6

 £50

Samsung Galaxy J6 Plus

 £50

Samsung Galaxy Note 8

 £300

Samsung Galaxy Note 9 128GB

 £300

Galaxy Note 10 Lite

 £200

Samsung Galaxy Note 10 256GB

 £300

Samsung Galaxy Note 10 Plus 256GB

 £350

Samsung Galaxy Note 10 Plus 256GB 5G

 £400

Samsung Galaxy Note 9 512GB

 £400

Samsung Galaxy S7 32GB

 £200

Samsung Galaxy S7 Edge 32GB

 £200

Samsung Galaxy S8

 £250

Samsung Galaxy S8 Plus

 £300

Samsung Galaxy S9

 £200

Samsung Galaxy S9 Plus

 £350

Samsung Galaxy S10e

 £250

Samsung Galaxy S10 128GB

 £300

Samsung Galaxy S10 512GB

 £400

Samsung Galaxy S10 Plus 128GB

 £350

Samsung Galaxy S10 Plus 512GB

 £400

Samsung Galaxy S10 5G

 £400

Samsung Galaxy S10 Lite

 £200

Samsung Galaxy S20 4G

 £300

Samsung Galaxy S20 5G

 £350

Samsung Galaxy S20+ 5G

 £400

Samsung Galaxy S20 Ultra 5G

 £450

Samsung Galaxy S20 Ultra 5G 512GB

 £550

Samsung Galaxy Fold 5G

 £700

Samsung Galaxy Z Flip

 £500

Samsung Xcover 4

 £50

Samsung Xcover 4S

 £50

Samsung Xcover 550

 £450

Sony Xperia L1

 £50

Sony Xperia L3

 £100

Sony Xperia L4

 £50

Sony Xperia 1

 £250

Xperia 1

 £250

Sony Xperia 5

 £250

Sony Xperia 10

 £100

Sony Xperia 10 DS

 £100

Sony Xperia X

 £200

Sony Xperia XA

 £100

Sony Xperia XA1

 £100

Sony Xperia XA2

 £100

Sony XZ Premium

 £200

Sony XZ2 Premium

 £250

Sony Xperia XZ1

 £200

Sony Xperia XZ1Compact

 £150

Sony Xperia XZ2

 £150

Sony Xperia XZ3

 £200

Tech Data Mobi Pictor

 £50

Tech Data Mobiwire Klah

 £50

Sony Xperia XCompact

 £250

Sony Xperia XZ

 £200

EE Hawk

 £50

Google Pixel 32GB

 £200

Google Pixel 128GB

 £250

Google Pixel 2 64GB

 £250

Google Pixel 2 128GB

 £300

Google Pixel 2 XL 64GB

 £300

Google Pixel 2 XL 128GB

 £350

Google Pixel 3A

 £150

Google Pixel 3A XL

 £150

Google Pixel 3 64GB

 £300

Google Pixel 3 128GB

 £300

Google Pixel 3 XL 64GB

 £350

Google Pixel 3 XL 128GB

 £350

Google Pixel 4 64GB

 £250

Google Pixel 4 128GB

 £250

Google Pixel 4 XL 64GB

 £300

Google Pixel 4 XL 128GB

 £300

LG K4

 £100

LG G6

 £250

LG K8

 £100

LG K9

 £50

LG K10 2017

 £50


If you have insurance, you can make a claim, subject to your policy, for this charge.

The legal bit

The legal bit

Thanks for your feedback

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