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How can I Upgrade Anytime?
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With Upgrade Anytime, you don’t need to wait to get your hands on the latest new phone. You can get the phone you want just 15 days into your new plan.
How can I Upgrade Anytime?
How can I Upgrade Anytime?
You can Upgrade Anytime just 15 days after starting a new plan until 45 days before it ends. There may be an upgrade fee depending on where you are in your contract.
As long as your phone is in good working condition, you can swap your current phone and sign up to a new 24-month plan (with the same or higher monthly payments as your current plan).
Swap your current phone for the latest model online, in-store or by calling 150 from your EE phone. To check online if you're eligible for Upgrade Anytime:
If you’re on an eligible Upgrade Anytime plan, you can upgrade just 15 days into your new plan until 45 days before it ends. There may be an upgrade fee to pay depending on where you are in your contract but you can upgrade every two weeks if you want - you just need to swap your old phone and sign up to a new 24-month plan.
in the first six months of your plan there's a £200 upgrade fee
between six and 12 months into your plan there's a £100 upgrade fee
after 12 months there is no upgrade fee
if you're in the last 45 days before your plan ends, you can upgrade as normal with no upgrade fee and you can keep your old phone
What phones can I Upgrade Anytime on?
What phones can I Upgrade Anytime on?
iPhone 8 and 8 Plus
iPhone X
iPhone XS
iPhone XS Max
iPhone XR
Samsung Galaxy S8 and S8+
Samsung Galaxy S9 and S9+
Samsung Note 9
Google Pixel 2
Can I still Upgrade Anytime if I don’t want to swap my old phone?
Can I still Upgrade Anytime if I don’t want to swap my old phone?
Of course.
You'll have to pay an extra charge depending on how long you’re on your current plan.
Phone model
Day 15 to Month 6
Month 6 to Month 12
Month 12 up to 45 days before your plan ends
Google Pixel 2
£200
£150
£100
Google Pixel 2 XL
£200
£150
£100
iPhone 8
£450
£300
£250
iPhone 8 Plus
£550
£400
£350
iPhone X
£650
£500
£450
iPhone XS
£650
£500
£450
iPhone XS Max
£900
£700
£500
iPhone XR
£550
£400
£300
Samsung Galaxy S8
£450
£300
£250
Samsung Galaxy S8+
£550
£400
£350
Samsung Galaxy S9
£450
£300
£250
Samsung Galaxy S9+
£550
£400
£350
Samsung Note 9
£550
£400
£350
What do I do if my phone is damaged?
What do I do if my phone is damaged?
Don't worry, you can still Upgrade Anytime but, depending on the damage, there will be an extra charge that you'll have to pay before you can swap your old phone.
Phone model
Major scratches / damage to keys
Cracked / chipped screen
Does not power up
Google Pixel 2
£100
£100
£100
Google Pixel 2 XL
£100
£100
£100
iPhone 8
£175
£175
£175
iPhone 8 Plus
£175
£175
£175
iPhone X
£240
£240
£240
iPhone XS
£240
£240
£240
iPhone XS Max
£240
£240
£240
iPhone XR
£240
£240
£240
Samsung Galaxy S8
£100
£100
£100
Samsung Galaxy S8+
£100
£100
£100
Samsung Galaxy S9
£100
£100
£100
Samsung Galaxy S9+
£100
£100
£100
Samsung Note 9
£100
£100
£100
If you have insurance, you can make a claim, subject to your policy, for this charge.
