How can I Upgrade Anytime?

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With Upgrade Anytime, you don’t need to wait to get your hands on the latest new phone. You can get the phone you want just 15 days into your new plan.

How can I Upgrade Anytime?

You can Upgrade Anytime just 15 days after starting a new plan and up to 45 days before it ends. There may be an upgrade fee depending on where you are in your contract.

As long as your phone is in good working condition, you can swap your current phone and sign up to a new 24-month plan.

Swap your current phone for the latest model online, in-store or by calling 150 from your EE phone. To check online if you're eligible for Upgrade Anytime:

log in to My EE
go to the Upgrade Hub

What plan do I need to be on to Upgrade Anytime?

Upgrade Anytime is available to new and upgrading customers taking a select 24-month Smart plan on eligible devices, as well as existing customers on a 24 month 8GB, 20GB, 60GB or 100GB 4GEE Max plan.

> View our Smart plans in the EE shop

How can I check I’m eligible for Upgrade Anytime?

You can check if you’re ready for an upgrade at any time.

log in to My EE or the My EE app
text UP to 150

How does Upgrade Anytime work?

If you’re on an eligible Upgrade Anytime plan, you can upgrade just 15 days into your new plan and up to 45 days before it ends. There may be an upgrade fee to pay depending on where you are in your contract but you can upgrade every two weeks if you want - you just need to swap your old phone and sign up to a new 24-month plan.

in the first six months of your plan there's a £50 - 200 upgrade fee depending on what device you have
between six and 12 months into your plan there's a £25 - £100 upgrade fee depending on what device you have
after 12 months there is no upgrade fee
if you're in the last 45 days before your plan ends, you can upgrade as normal with no upgrade fee and you can keep your old phone

What phones can I Upgrade Anytime on?

Alcatel A3
Apple iPhone 6, 6s and 6s Plus
Apple iPhone 7 and 7 Plus
Apple iPhone 8 and 8 Plus
Apple iPhone SE
Apple iPhone X
Apple iPhone XR
Apple iPhone XS
Apple iPhone XS Max
Doro 7060
Doro 8035
EE Hawk
Google Pixel 2 and 2XL
Google Pixel 3
Google Pixel 3 XL
Google Pixel 3a and 3a XL
HTC U11 and U11 Life
Huawei Mate20 Lite
Huawei Mate20 Pro
Huawei P Smart
Huawei P Smart 2019
Huawei P10, P10 Lite and P10 Plus
Huawei P20, P20 Lite and P20 Pro
Huawei P30
Huawei P30 lite and P30 Pro
Huawei P8 Lite 2017
Huawei Y7
Land Rover Explore
LG G6
LG K10 (2017)
LG K8 (2017)
LG V50 ThinQ 5G
Mobiwire Oneida
Motorola E5 Play
Motorola G6 Play
Motorola G7 Plus
Motorola G7 Power
Nokia 2
Nokia 3
Nokia 3.1
Nokia 5
Nokia 7 Plus
Nokia 7.1
Nokia 8
Nokia 8110
OnePlus 6T 128GB
OnePlus 7 Pro 5G
OnePlus 7
Oppo Reno 5G
P2P Devices
Samsung Galaxy A20e
Samsung Galaxy A40
Samsung Galaxy A6
Samsung Galaxy A7
Samsung Galaxy A70
Samsung Galaxy A8
Samsung Galaxy A80
Samsung Galaxy A9
Samsung Galaxy J4 Plus
Samsung Galaxy J6 and J6 Plus
Samsung Galaxy Note8
Samsung Galaxy Note9
Samsung Galaxy S10 5G
Samsung Galaxy S10 and S10+
Samsung Galaxy S10e
Samsung Galaxy S8 and S8+
Samsung Galaxy S9 and S9+
Sony Xperia 1
Sony Xperia L1
Sony Xperia L3
Sony Xperia X
Sony Xperia X10
Sony Xperia XA1
Sony Xperia XA2
Sony Xperia XZ Premium
Sony Xperia XZ1 and XZ1 Compact
Sony Xperia XZ2
Sony Xperia XZ2 Premium
Sony Xperia XZ3

Can I still Upgrade Anytime if I don’t want to swap my old phone?

Of course.

You'll have to pay an extra charge depending on how long you’re on your current plan.

Phone model	Day 15 to Month 6	Month 6 to Month 12	Month 12 up to 45 days before your plan ends
Alcatel A3	£100	£50	£25
Apple iPhone 6s	£200	£100	£50
Apple iPhone 6s Plus	£300	£150	£100
Apple iPhone 7	£300	£150	£100
Apple iPhone 7 Plus	£300	£150	£100
Apple iPhone 8	£450	£300	£250
Apple iPhone 8 Plus	£550	£400	£350
Apple iPhone SE	£200	£100	£50
Apple iPhone X	£650	£500	£450
Apple iPhone XR	£550	£400	£300
Apple iPhone XS	£650	£500	£450
Apple iPhone XS Max	£900	£700	£500
Doro 7060	£150	£100	£50
Doro 8035	£150	£100	£50
EE Hawk	£75	£50	£25
Google Pixel 2	£150	£100	£50
Google Pixel 2 XL	£150	£100	£50
Google Pixel 3	£400	£300	£250
Google Pixel 3 XL	£500	£400	£350
Google Pixel 3A	£150	£100	£50
Google Pixel 3A XL	£500	£400	£350
HTC U11	£150	£100	£50
HTC U11 Life	£150	£100	£50
Huawei Mate20 Lite	£150	£100	£50
Huawei Mate20 Pro	£400	£250	£200
Huawei P Smart	£100	£50	£25
Huawei P Smart 2019	£100	£50	£25
Huawei P10	£150	£100	£50
Huawei P10 Lite	£150	£100	£50
Huawei P10 Plus	£150	£100	£50
Huawei P20	£150	£100	£75
Huawei P20 Lite	£150	£100	£75
Huawei P20 Pro	£450	£300	£250
Huawei P30	£500	£350	£250
Huawei P30 Lite	£200	£50	£10
Huawei P30 Pro	£500	£350	£250
Huawei P8 Lite 2017	£150	£100	£75
Huawei Y7	£150	£100	£50
Landrover Explorer	£400	£250	£200
LG G6	£150	£100	£50
LG K10 (2017)	£150	£100	£50
LG K8 (2017)	£150	£100	£50
LG V50 ThinQ 5G	£700	£600	£500
Mobiwire Oneida	£150	£100	£50
Motorola E5 Play	£150	£100	£50
Motorola G6 Play	£150	£100	£50
Motorola G7 Plus	£150	£100	£50
Motorola G7 Power	£150	£100	£50
Nokia 2	£100	£50	£25
Nokia 3	£100	£50	£25
Nokia 3.1	£100	£50	£25
Nokia 5	£150	£100	£50
Nokia 7 Plus	£150	£100	£50
Nokia 7.1	£150	£100	£50
Nokia 8	£150	£100	£50
Nokia 8110	£100	£50	£25
OnePlus 6T	£450	£300	£250
OnePlus 7	£600	£550	£500
OnePlus 7 Pro 5G	£600	£550	£500
Oppo Reno 5G	£500	£450	£400
Samsung Galaxy A20e	£100	£50	£25
Samsung Galaxy A40	£100	£50	£25
Samsung Galaxy A6	£200	£100	£75
Samsung Galaxy A7	£150	£50	£10
Samsung Galaxy A70	£200	£100	£75
Samsung Galaxy A8	£250	£200	£150
Samsung Galaxy A9	£250	£100	£50
Samsung Galaxy J4 Plus	£100	£50	£25
Samsung Galaxy J6	£100	£50	£25
Samsung Galaxy J6 Plus	£150	£100	£50
Samsung Galaxy Note8	£450	£300	£250
Samsung Galaxy Note9	£450	£300	£250
Samsung Galaxy S10	£600	£450	£350
Samsung Galaxy S10 5G	£700	£550	£450
Samsung Galaxy S10+	£600	£450	£350
Samsung Galaxy S10e	£500	£350	£250
Samsung Galaxy S8	£450	£300	£250
Samsung Galaxy S8+	£550	£400	£350
Samsung Galaxy S9	£450	£300	£250
Samsung Galaxy S9+	£550	£400	£350
Sony Xperia 1	£300	£150	£100
Sony Xperia L1	£400	£350	£250
Sony Xperia L3	£100	£50	£25
Sony Xperia X	£400	£350	£250
Sony Xperia X10	£300	£150	£100
Sony Xperia XA1	£400	£350	£250
Sony Xperia XA2	£150	£100	£50
Sony Xperia XZ Premium	£250	£200	£150
Sony Xperia XZ1	£350	£300	£250
Sony Xperia XZ1 Compact	£150	£100	£50
Sony Xperia XZ2	£150	£100	£50
Sony Xperia XZ2	£150	£100	£50
Sony Xperia XZ3	£300	£150	£100

What do I do if my phone is damaged?

Don't worry, you can still Upgrade Anytime but, depending on the damage, there will be an extra charge that you'll have to pay before you can swap your old phone.

Phone model	Major scratches / damage to keys	Cracked / chipped screen	Does not power up
Alcatel A3	£50	£50	£50
Apple iPhone 6s	£100	£100	£100
Apple iPhone 6s Plus	£100	£100	£100
Apple iPhone 7	£100	£100	£100
Apple iPhone 7 Plus	£100	£100	£100
Apple iPhone 8	£175	£175	£175
Apple iPhone 8 Plus	£175	£175	£175
Apple iPhone SE	£100	£100	£100
Apple iPhone X	£240	£240	£240
Apple iPhone XR	£240	£240	£240
Apple iPhone XS	£240	£240	£240
Apple iPhone XS Max	£240	£240	£240
Doro 7060	£100	£100	£100
Doro 8035	£100	£100	£100
EE Hawk	£50	£50	£50
Google Pixel 2	£100	£100	£100
Google Pixel 2 XL	£100	£100	£100
Google Pixel 3	£200	£200	£200
Google Pixel 3 XL	£200	£200	£200
Google Pixel 3A	£100	£100	£100
Google Pixel 3A XL	£200	£200	£200
HTC U11	£100	£100	£100
HTC U11 Life	£100	£100	£100
Huawei Mate20 Lite	£100	£100	£100
Huawei Mate20 Pro	£100	£100	£100
Huawei P Smart	£50	£50	£50
Huawei P Smart 2019	£50	£50	£50
Huawei P10	£100	£100	£100
Huawei P10 Lite	£100	£100	£100
Huawei P10 Plus	£100	£100	£100
Huawei P20	£100	£100	£100
Huawei P20 Lite	£100	£100	£100
Huawei P20 Pro	£100	£100	£100
Huawei P30	£250	£250	£250
Huawei P30 Lite	£100	£100	£100
Huawei P30 Pro	£250	£250	£250
Huawei P8 Lite 2017	£100	£100	£100
Huawei Y7	£100	£100	£100
Landrover Explorer	£100	£100	£100
LG G6	£100	£100	£100
LG K10 (2017)	£100	£100	£100
LG K8 (2017)	£100	£100	£100
LG V50 ThinQ 5G	£350	£350	£350
Mobiwire Oneida	£100	£100	£100
Motorola E5 Play	£100	£100	£100
Motorola G6 Play	£100	£100	£100
Motorola G7 Plus	£100	£100	£100
Motorola G7 Power	£100	£100	£100
Nokia 2	£50	£50	£50
Nokia 3	£50	£50	£50
Nokia 3.1	£50	£50	£50
Nokia 5	£100	£100	£100
Nokia 7 Plus	£100	£100	£100
Nokia 7.1	£100	£100	£100
Nokia 8	£100	£100	£100
Nokia 8110	£50	£50	£50
OnePlus 6T	£250	£250	£250
OnePlus 7	£350	£350	£350
OnePlus 7 Pro 5G	£350	£350	£350
Oppo Reno 5G	£300	£300	£300
Samsung Galaxy A20e	£50	£50	£50
Samsung Galaxy A40	£100	£100	£100
Samsung Galaxy A6	£100	£100	£100
Samsung Galaxy A7	£50	£50	£50
Samsung Galaxy A70	£100	£100	£100
Samsung Galaxy A8	£100	£100	£100
Samsung Galaxy A9	£100	£100	£100
Samsung Galaxy J4 Plus	£50	£50	£50
Samsung Galaxy J6	£50	£50	£50
Samsung Galaxy J6 Plus	£100	£100	£100
Samsung Galaxy Note8	£100	£100	£100
Samsung Galaxy Note9	£100	£100	£100
Samsung Galaxy S10	£300	£300	£300
Samsung Galaxy S10 5G	£400	£400	£400
Samsung Galaxy S10+	£300	£300	£300
Samsung Galaxy S10e	£250	£250	£250
Samsung Galaxy S8	£100	£100	£100
Samsung Galaxy S8+	£100	£100	£100
Samsung Galaxy S9	£100	£100	£100
Samsung Galaxy S9+	£200	£200	£200
Sony Xperia 1	£100	£100	£100
Sony Xperia L1	£250	£250	£250
Sony Xperia L3	£50	£50	£50
Sony Xperia X	£250	£250	£250
Sony Xperia X10	£100	£100	£100
Sony Xperia XA1	£250	£250	£250
Sony Xperia XA2	£100	£100	£100
Sony Xperia XZ Premium	£200	£200	£200
Sony Xperia XZ1	£200	£200	£200
Sony Xperia XZ1 Compact	£100	£100	£100
Sony Xperia XZ2	£100	£100	£100
Sony Xperia XZ2 Premium	£150	£150	£150
Sony Xperia XZ3	£150	£150	£150

If you have insurance, you can make a claim, subject to your policy, for this charge.

The legal bit

Upgrade Anytime terms and conditions - May 2019

(PDF 410KB)

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Last updated: 30/7/2019

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