How can I Upgrade Anytime?

     
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With Upgrade Anytime, you don’t need to wait to get your hands on the latest new phone. You can get the phone you want just 15 days into your new plan.

How can I Upgrade Anytime?

How can I Upgrade Anytime?

You can Upgrade Anytime just 15 days after starting a new plan and up to 45 days before it ends. There may be an upgrade fee depending on where you are in your contract.

As long as your phone is in good working condition, you can swap your current phone and sign up to a new 24-month plan.

Swap your current phone for the latest model online, in-store or by calling 150 from your EE phone. To check online if you're eligible for Upgrade Anytime:

  1.  

    log in to My EE

  2.  

    go to the Upgrade Hub

What plan do I need to be on to Upgrade Anytime?

What plan do I need to be on to Upgrade Anytime?

Upgrade Anytime is available to new and upgrading customers taking a select 24-month Smart plan on eligible devices, as well as existing customers on a 24 month 8GB, 20GB, 60GB or 100GB 4GEE Max plan.

> View our Smart plans in the EE shop

How can I check I’m eligible for Upgrade Anytime?

How can I check I’m eligible for Upgrade Anytime?

You can check if you’re ready for an upgrade at any time.

  1.  

    log in to My EE or the My EE app

  2.  

    text UP to 150

How does Upgrade Anytime work?

How does Upgrade Anytime work?

If you’re on an eligible Upgrade Anytime plan, you can upgrade just 15 days into your new plan and up to 45 days before it ends. There may be an upgrade fee to pay depending on where you are in your contract but you can upgrade every two weeks if you want - you just need to swap your old phone and sign up to a new 24-month plan.

  1.  

    in the first six months of your plan there's a £50 - 200 upgrade fee depending on what device you have

  2.  

    between six and 12 months into your plan there's a £25 - £100 upgrade fee depending on what device you have

  3.  

    after 12 months there is no upgrade fee

  4.  

    if you're in the last 45 days before your plan ends, you can upgrade as normal with no upgrade fee and you can keep your old phone

What phones can I Upgrade Anytime on?

What phones can I Upgrade Anytime on?

  1.  

    Alcatel A3

  2.  

    Apple iPhone 6, 6s and 6s Plus

  3.  

    Apple iPhone 7 and 7 Plus

  4.  

    Apple iPhone 8 and 8 Plus

  5.  

    Apple iPhone SE

  6.  

    Apple iPhone X

  7.  

    Apple iPhone XR

  8.  

    Apple iPhone XS

  9.  

    Apple iPhone XS Max

  10.  

    Doro 7060

  11.  

    Doro 8035

  12.  

    EE Hawk

  13.  

    Google Pixel 2 and 2XL

  14.  

    Google Pixel 3

  15.  

    Google Pixel 3 XL

  16.  

    Google Pixel 3a and 3a XL

  17.  

    HTC U11 and U11 Life

  18.  

    Huawei Mate20 Lite

  19.  

    Huawei Mate20 Pro

  20.  

    Huawei P Smart

  21.  

    Huawei P Smart 2019

  22.  

    Huawei P10, P10 Lite and P10 Plus

  23.  

    Huawei P20, P20 Lite and P20 Pro

  24.  

    Huawei P30

  25.  

    Huawei P30 lite and P30 Pro

  26.  

    Huawei P8 Lite 2017

  27.  

    Huawei Y7

  28.  

    Land Rover Explore

  29.  

    LG G6

  30.  

    LG K10 (2017)

  31.  

    LG K8 (2017)

  32.  

    LG V50 ThinQ 5G

  33.  

    Mobiwire Oneida

  34.  

    Motorola E5 Play

  35.  

    Motorola G6 Play

  36.  

    Motorola G7 Plus

  37.  

    Motorola G7 Power

  38.  

    Nokia 2

  39.  

    Nokia 3

  40.  

    Nokia 3.1

  41.  

    Nokia 5

  42.  

    Nokia 7 Plus

  43.  

    Nokia 7.1

  44.  

    Nokia 8

  45.  

    Nokia 8110

  46.  

    OnePlus 6T 128GB

  47.  

    OnePlus 7 Pro 5G

  48.  

    OnePlus 7

  49.  

    Oppo Reno 5G

  50.  

    P2P Devices

  51.  

    Samsung Galaxy A20e

  52.  

    Samsung Galaxy A40

  53.  

    Samsung Galaxy A6

  54.  

    Samsung Galaxy A7

  55.  

    Samsung Galaxy A70

  56.  

    Samsung Galaxy A8

  57.  

    Samsung Galaxy A80

  58.  

    Samsung Galaxy A9

  59.  

    Samsung Galaxy J4 Plus

  60.  

    Samsung Galaxy J6 and J6 Plus

  61.  

    Samsung Galaxy Note8

  62.  

    Samsung Galaxy Note9

  63.  

    Samsung Galaxy S10 5G

  64.  

    Samsung Galaxy S10 and S10+

  65.  

    Samsung Galaxy S10e

  66.  

    Samsung Galaxy S8 and S8+

  67.  

    Samsung Galaxy S9 and S9+

  68.  

    Sony Xperia 1

  69.  

    Sony Xperia L1

  70.  

    Sony Xperia L3

  71.  

    Sony Xperia X

  72.  

    Sony Xperia X10

  73.  

    Sony Xperia XA1

  74.  

    Sony Xperia XA2

  75.  

    Sony Xperia XZ Premium

  76.  

    Sony Xperia XZ1 and XZ1 Compact

  77.  

    Sony Xperia XZ2

  78.  

    Sony Xperia XZ2 Premium

  79.  

    Sony Xperia XZ3

Can I still Upgrade Anytime if I don’t want to swap my old phone?

Can I still Upgrade Anytime if I don’t want to swap my old phone?

Of course.

You'll have to pay an extra charge depending on how long you’re on your current plan.

Phone model

Day 15 to Month 6

Month 6 to Month 12

Month 12 up to 45 days before your plan ends

Alcatel A3

£100

£50

£25

Apple iPhone 6s

£200

£100

£50

Apple iPhone 6s Plus

£300

£150

£100

Apple iPhone 7

£300

£150

£100

Apple iPhone 7 Plus

£300

£150

£100

Apple iPhone 8

£450

£300

£250

Apple iPhone 8 Plus

£550

£400

£350

Apple iPhone SE

£200

£100

£50

Apple iPhone X

£650

£500

£450

Apple iPhone XR

£550

£400

£300

Apple iPhone XS

£650

£500

£450

Apple iPhone XS Max

£900

£700

£500

Doro 7060

£150

£100

£50

Doro 8035

£150

£100

£50

EE Hawk

£75

£50

£25

Google Pixel 2

£150

£100

£50

Google Pixel 2 XL

£150

£100

£50

Google Pixel 3

£400

£300

£250

Google Pixel 3 XL

£500

£400

£350

Google Pixel 3A

£150

£100

£50

Google Pixel 3A XL

£500

£400

£350

HTC U11

£150

£100

£50

HTC U11 Life

£150

£100

£50

Huawei Mate20 Lite

£150

£100

£50

Huawei Mate20 Pro

£400

£250

£200

Huawei P Smart

£100

£50

£25

Huawei P Smart 2019

£100

£50

£25

Huawei P10

£150

£100

£50

Huawei P10 Lite

£150

£100

£50

Huawei P10 Plus

£150

£100

£50

Huawei P20

£150

£100

£75

Huawei P20 Lite

£150

£100

£75

Huawei P20 Pro

£450

£300

£250

Huawei P30

£500

£350

£250

Huawei P30 Lite

£200

£50

£10

Huawei P30 Pro

£500

£350

£250

Huawei P8 Lite 2017

£150

£100

£75

Huawei Y7

£150

£100

£50

Landrover Explorer

£400

£250

£200

LG G6

£150

£100

£50

LG K10 (2017)

£150

£100

£50

LG K8 (2017)

£150

£100

£50

LG V50 ThinQ 5G

£700

£600

£500

Mobiwire Oneida

£150

£100

£50

Motorola E5 Play

£150

£100

£50

Motorola G6 Play

£150

£100

£50

Motorola G7 Plus

£150

£100

£50

Motorola G7 Power

£150

£100

£50

Nokia 2

£100

£50

£25

Nokia 3

£100

£50

£25

Nokia 3.1

£100

£50

£25

Nokia 5

£150

£100

£50

Nokia 7 Plus

£150

£100

£50

Nokia 7.1

£150

£100

£50

Nokia 8

£150

£100

£50

Nokia 8110

£100

£50

£25

OnePlus 6T

£450

£300

£250

OnePlus 7

£600

£550

£500

OnePlus 7 Pro 5G

£600

£550

£500

Oppo Reno 5G

£500

£450

£400

Samsung Galaxy A20e

£100

£50

£25

Samsung Galaxy A40

£100

£50

£25

Samsung Galaxy A6

£200

£100

£75

Samsung Galaxy A7

£150

£50

£10

Samsung Galaxy A70

£200

£100

£75

Samsung Galaxy A8

£250

£200

£150

Samsung Galaxy A9

£250

£100

£50

Samsung Galaxy J4 Plus

£100

£50

£25

Samsung Galaxy J6

£100

£50

£25

Samsung Galaxy J6 Plus

£150

£100

£50

Samsung Galaxy Note8

£450

£300

£250

Samsung Galaxy Note9

£450

£300

£250

Samsung Galaxy S10

£600

£450

£350

Samsung Galaxy S10 5G

£700

£550

£450

Samsung Galaxy S10+

£600

£450

£350

Samsung Galaxy S10e

£500

£350

£250

Samsung Galaxy S8

£450

£300

£250

Samsung Galaxy S8+

£550

£400

£350

Samsung Galaxy S9

£450

£300

£250

Samsung Galaxy S9+

£550

£400

£350

Sony Xperia 1

£300

£150

£100

Sony Xperia L1

£400

£350

£250

Sony Xperia L3

£100

£50

£25

Sony Xperia X

£400

£350

£250

Sony Xperia X10

£300

£150

£100

Sony Xperia XA1

£400

£350

£250

Sony Xperia XA2

£150

£100

£50

Sony Xperia XZ Premium

£250

£200

£150

Sony Xperia XZ1

£350

£300

£250

Sony Xperia XZ1 Compact

£150

£100

£50

Sony Xperia XZ2

£150

£100

£50

Sony Xperia XZ2

£150

£100

£50

Sony Xperia XZ3

£300

£150

£100

 

What do I do if my phone is damaged?

What do I do if my phone is damaged?

Don't worry, you can still Upgrade Anytime but, depending on the damage, there will be an extra charge that you'll have to pay before you can swap your old phone.

Phone model

Major scratches / damage to keys

Cracked / chipped screen

Does not power up

Alcatel A3

£50

£50

£50

Apple iPhone 6s

£100

£100

£100

Apple iPhone 6s Plus

£100

£100

£100

Apple iPhone 7

£100

£100

£100

Apple iPhone 7 Plus

£100

£100

£100

Apple iPhone 8

£175

£175

£175

Apple iPhone 8 Plus

£175

£175

£175

Apple iPhone SE

£100

£100

£100

Apple iPhone X

£240

£240

£240

Apple iPhone XR

£240

£240

£240

Apple iPhone XS

£240

£240

£240

Apple iPhone XS Max

£240

£240

£240

Doro 7060

£100

£100

£100

Doro 8035

£100

£100

£100

EE Hawk

£50

£50

£50

Google Pixel 2

£100

£100

£100

Google Pixel 2 XL

£100

£100

£100

Google Pixel 3

£200

£200

£200

Google Pixel 3 XL

£200

£200

£200

Google Pixel 3A

£100

£100

£100

Google Pixel 3A XL

£200

£200

£200

HTC U11

£100

£100

£100

HTC U11 Life

£100

£100

£100

Huawei Mate20 Lite

£100

£100

£100

Huawei Mate20 Pro

£100

£100

£100

Huawei P Smart

£50

£50

£50

Huawei P Smart 2019

£50

£50

£50

Huawei P10

£100

£100

£100

Huawei P10 Lite

£100

£100

£100

Huawei P10 Plus

£100

£100

£100

Huawei P20

£100

£100

£100

Huawei P20 Lite

£100

£100

£100

Huawei P20 Pro

£100

£100

£100

Huawei P30

£250

£250

£250

Huawei P30 Lite

£100

£100

£100

Huawei P30 Pro

£250

£250

£250

Huawei P8 Lite 2017

£100

£100

£100

Huawei Y7

£100

£100

£100

Landrover Explorer

£100

£100

£100

LG G6

£100

£100

£100

LG K10 (2017)

£100

£100

£100

LG K8 (2017)

£100

£100

£100

LG V50 ThinQ 5G

£350

£350

£350

Mobiwire Oneida

£100

£100

£100

Motorola E5 Play

£100

£100

£100

Motorola G6 Play

£100

£100

£100

Motorola G7 Plus

£100

£100

£100

Motorola G7 Power

£100

£100

£100

Nokia 2

£50

£50

£50

Nokia 3

£50

£50

£50

Nokia 3.1

£50

£50

£50

Nokia 5

£100

£100

£100

Nokia 7 Plus

£100

£100

£100

Nokia 7.1

£100

£100

£100

Nokia 8

£100

£100

£100

Nokia 8110

£50

£50

£50

OnePlus 6T

£250

£250

£250

OnePlus 7

£350

£350

£350

OnePlus 7 Pro 5G

£350

£350

£350

Oppo Reno 5G

£300

£300

£300

Samsung Galaxy A20e

£50

£50

£50

Samsung Galaxy A40

£100

£100

£100

Samsung Galaxy A6

£100

£100

£100

Samsung Galaxy A7

£50

£50

£50

Samsung Galaxy A70

£100

£100

£100

Samsung Galaxy A8

£100

£100

£100

Samsung Galaxy A9

£100

£100

£100

Samsung Galaxy J4 Plus

£50

£50

£50

Samsung Galaxy J6

£50

£50

£50

Samsung Galaxy J6 Plus

£100

£100

£100

Samsung Galaxy Note8

£100

£100

£100

Samsung Galaxy Note9

£100

£100

£100

Samsung Galaxy S10

£300

£300

£300

Samsung Galaxy S10 5G

£400

£400

£400

Samsung Galaxy S10+

£300

£300

£300

Samsung Galaxy S10e

£250

£250

£250

Samsung Galaxy S8

£100

£100

£100

Samsung Galaxy S8+

£100

£100

£100

Samsung Galaxy S9

£100

£100

£100

Samsung Galaxy S9+

£200

£200

£200

Sony Xperia 1

£100

£100

£100

Sony Xperia L1

£250

£250

£250

Sony Xperia L3

£50

£50

£50

Sony Xperia X

£250

£250

£250

Sony Xperia X10

£100

£100

£100

Sony Xperia XA1

£250

£250

£250

Sony Xperia XA2

£100

£100

£100

Sony Xperia XZ Premium

£200

£200

£200

Sony Xperia XZ1

£200

£200

£200

Sony Xperia XZ1 Compact

£100

£100

£100

Sony Xperia XZ2

£100

£100

£100

Sony Xperia XZ2 Premium

£150

£150

£150

Sony Xperia XZ3

£150

£150

£150

If you have insurance, you can make a claim, subject to your policy, for this charge.

The legal bit

The legal bit

 
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Last updated: 30/7/2019
Nikki posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
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Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

I’m not due an upgrade – can I upgrade early?
Can I get an annual upgrade?