How can I Upgrade Anytime?

You can Upgrade Anytime from day 15 of a new plan and up to 45 days before it ends. There may be an upgrade fee depending on where you are in your contract.

As long as your phone is in good working condition, you can swap your current phone and sign up to a new 24-month plan.

Swap your current phone for the latest model online, in-store or by calling 150 from your EE phone. To check online if you're eligible for Upgrade Anytime:

log in to My EE
go to the Upgrade Hub

What plan do I need to be on to Upgrade Anytime?

Upgrade Anytime is available to new and upgrading customers taking a select 24-month Smart plan on eligible devices, as well as existing customers on a 24 month 8GB, 20GB, 60GB or 100GB 4GEE Max plan.

> View our Smart plans in the EE shop

How can I check I’m eligible for Upgrade Anytime?

You can check if you’re ready for an upgrade at any time.

log in to My EE or the My EE app
text UP to 150

How does Upgrade Anytime work?

If you’re on an eligible Upgrade Anytime plan, you can upgrade from day 15 of your new plan and up to 45 days before it ends. There may be an upgrade fee to pay depending on where you are in your contract but you can upgrade every two weeks if you want - you just need to swap your old phone and sign up to a new 24-month plan.

in the first six months of your plan there's a £200 - 600 upgrade fee depending on what device you have
between six and 12 months into your plan there's a £50 - £300 upgrade fee depending on what device you have
after 12 months there is no upgrade fee
if you're in the last 45 days before your plan ends, you can upgrade as normal with no upgrade fee and you can keep your old phone

Can I upgrade Anytime if I don't want to swap my old phone?

Can I upgrade Anytime if I don't want to swap my old phone?e?

Of course.

You'll have to pay an extra charge depending on how long you've been on your contract.

Phone model	15 days to 6 months of your plan	6 months to 12 months on your plan Month 6 to Month 12	12 months on your plan to up to 45 days before it ends
Alcatel 1	£90	£70	£55
Alcatel 1066	£180	£140	£110
Alcatel 3088	£180	£140	£110
Alcatel Pixi 4 5 lte	£90	£70	£55
Alcatel Pixi 4 4	£90	£70	£55
Alcatel Pixi U5	£90	£70	£55
Alcatel Pixi A3	£90	£70	£55
Alcatel U3 2018	£90	£70	£55
Apple iPhone 6S 32GB	£219	£210	£165
Apple iPhone 6s 128GB	£270	£210	£165
Apple iPhone 6S Plus 32GB	£270	£210	£165
Apple iPhone 6s Plus 64GB	£215	£210	£165
Apple iPhone SE 32GB	£270	£210	£165
Apple iPhone SE 128GB	£360	£280	£220
iPhone SE 2020 64GB	£270	£210	£165
iPhone SE 2020 128GB	£360	£280	£220
iPhone SE 2020 256GB	£360	£280	£220
Apple iPhone 7 32GB	£270	£210	£165
Apple iPhone 7 128GB	£270	£210	£165
Apple iPhone 7 Plus 32GB	£270	£210	£165
Apple iPhone 7 Plus 128GB	£360	£280	£220
Apple iPhone 8 64GB	£360	£280	£220
Apple iPhone 8 128GB	£450	£350	£275
Apple iPhone 8 256GB	£540	£420	£330
Apple iPhone 8 Plus 64GB	£450	£350	£275
Apple iPhone 8 Plus 128GB	£450	£350	£275
Apple iPhone 8 Plus 256GB	£630	£490	£385
Apple iPhone X 64GB	£540	£420	£330
Apple iPhone X 256GB	£630	£490	£385
Apple iPhone XR 64GB	£450	£350	£275
Apple iPhone XR 128GB	£450	£350	£275
Apple iPhone XR 256GB	£630	£490	£385
Apple iPhone XS 64GB	£630	£490	£385
Apple iPhone XS 256GB	£810	£630	£495
Apple iPhone XS 256GB S SG	£810	£630	£495
Apple iPhone XS 512GB	£990	£770	£605
Apple iPhone XS Max 64GB	£810	£630	£495
Apple iPhone XS Max 256GB	£900	£700	£550
Apple iPhone XS Max 512GB SG	£990	£770	£605
Apple iPhone 11 64GB	£540	£420	£330
Apple iPhone 11 128GB	£540	£420	£330
Apple iPhone 11 256GB	£630	£490	£385
Apple iPhone 11 Pro 64GB	£720	£560	£440
Apple iPhone 11 Pro 256GB	£810	£630	£495
Apple iPhone 11 Pro 512GB	£990	£770	£605
Apple iPhone 11 Pro Max 64GB	£810	£630	£495
Apple iPhone 11 Pro Max 256GB	£900	£700	£550
BlackBerry Leap	£180	£140	£110
BlackBerry Porsche P9981	£720	£560	£440
BlackBerry KEYone	£360	£280	£220
Blackberry Key 2 Lite	£180	£140	£110
Doro 1370	£90	£70	£55
Doro 8035	£90	£70	£55
Doro 7060	£90	£70	£55
Doro 7030	£180	£140	£110
Doro 7010	£180	£140	£110
Doro 6520	£90	£70	£55
Doro 5030	£90	£70	£55
HTC ONE M8s	£180	£140	£110
HTC U11	£450	£350	£275
HTC U11 Life	£180	£140	£110
Huawei Y6 2019	£90	£70	£55
Huawei Y7 2019	£90	£70	£55
Huawei P8 2017 Lite	£90	£70	£55
Huawei P10 Lite	£180	£140	£110
Huawei P10	£360	£280	£220
Huawei P10 Plus	£450	£350	£275
Huawei P Smart	£90	£70	£55
Huawei P Smart 2019	£90	£70	£55
Huawau P Smart 2020	£90	£70	£55
Huawei P20	£270	£210	£165
Huawei P20 Pro	£270	£210	£165
Huawei P20 Lite	£125	£140	£110
Huawei Mate 20 Lite	£180	£140	£110
Huawei Mate 20 Pro	£450	£350	£275
Huawei Mate 20X 5G	£540	£420	£330
Huawei Nova 5T	£180	£140	£110
Huawei P30 Lite	£180	£140	£110
Huawei P30 Lite	£180	£140	£110
Huawei P30 Lite New Edition	£180	£140	£110
Huawei P30	£360	£280	£220
Huawei P30 Pro	£540	£420	£330
Huawei P40 Pro	£540	£420	£330
Huawei P30 Pro 512GB	£630	£490	£385
Landrover Explorer	£270	£210	£165
Nokia 2	£90	£70	£55
Nokia 3	£90	£70	£55
Nokia 3.1	£90	£70	£55
Nokia 5	£90	£70	£55
Nokia 8	£360	£280	£220
Nokia 108W	£180	£140	£110
Nokia 130	£90	£70	£55
Nokia 130 AV	£90	£70	£55
Nokia 3310	£90	£70	£55
Microsoft Lumia 640 XL	£90	£70	£55
Mobiwire Kanuna	£90	£70	£55
Mobiwire Koi	£90	£70	£55
Mobiwire Nokosi	£90	£70	£55
Mobiwire Ogima	£90	£70	£55
Mobiwire Oneida	£90	£70	£55
Oneida Lite	£90	£70	£55
Motorola One Macro	£180	£140	£110
Motorola G8 Plus	£180	£140	£110
Motorola E6 Plus	£180	£140	£110
Motorola E5 Play	£90	£70	£55
Nokia 7 Plus	£180	£140	£110
Nokia 7.1	£180	£140	£110
Nokia 8110	£90	£70	£55
One Plus 6T 128GB	£360	£280	£220
One Plus 6T 256GB	£450	£350	£275
One Plus 7 Pro 5G	£630	£490	£385
One Plus 7	£360	£280	£220
Oppo Reno Z	£90	£70	£55
Oppo Reno 2	£180	£140	£110
Oppo A9 2020	£105	£140	£110
Oppo Reno 5G	£540	£420	£330
Samsung A20e	£90	£70	£55
Samsung A70	£206	£210	£165
Samsung A70 AV	£206	£210	£165
Samsung A40	£110	£140	£110
Samsung A40 AV	£90	£70	£55
A51	£180	£140	£110
A71	£180	£140	£110
Samsung A80	£360	£280	£220
Samsung A90 5G	£450	£350	£275
Motorola Moto G6 Play	£90	£70	£55
Motorola Moto G7 Power	£90	£70	£55
Motorola Moto G7 Plus	£120	£140	£110
Razr	£1,080	£840	£660
Alcatel 1	£90	£70	£55
Nokia 1 Plus	£180	£140	£110
Nokia 1.3	£180	£140	£110
Samsung Galaxy A3 2017	£180	£140	£110
Samsung Galaxy J4 Plus	£90	£70	£55
Samsung Galaxy J4 Plus AV	£90	£70	£55
Samsung Galaxy A5 2017	£270	£210	£165
Samsung Galaxy A6	£180	£140	£110
Samsung Galaxy A7	£180	£140	£110
Samsung Galaxy A7 AV	£180	£140	£110
Samsung Galaxy A8	£200	£210	£165
Samsung Galaxy A9	£270	£210	£165
Samsung Galaxy A9 AV	£270	£210	£165
Samsung Galaxy A10	£90	£70	£55
Samsung Galaxy A10 AV	£90	£70	£55
Samsung Galaxy J3	£180	£140	£110
Samsung Galaxy J3 2017	£90	£70	£55
Samsung Galaxy J6	£90	£70	£55
Samsung Galaxy J6 Plus	£90	£70	£55
Samsung Galaxy Note 8	£540	£420	£330
Samsung Galaxy Note 9 128GB	£540	£420	£330
Galaxy Note 10 Lite	£360	£280	£220
Samsung Galaxy Note 10 256GB	£540	£420	£330
Samsung Galaxy Note 10 Plus 256GB	£630	£490	£385
Samsung Galaxy Note 10 Plus 256GB 5G	£720	£560	£440
Samsung Galaxy Note 9 512GB	£720	£560	£440
Samsung Galaxy S7 32GB	£360	£280	£220
Samsung Galaxy S7 Edge 32GB	£360	£280	£220
Samsung Galaxy S8	£450	£350	£275
Samsung Galaxy S8 Plus	£540	£420	£330
Samsung Galaxy S9	£360	£280	£220
Samsung Galaxy S9 Plus	£630	£490	£385
Samsung Galaxy S10e	£450	£350	£275
Samsung Galaxy S10 128GB	£540	£420	£330
Samsung Galaxy S10 512GB	£720	£560	£440
Samsung Galaxy S10 Plus 128GB	£630	£490	£385
Samsung Galaxy S10 Plus 512GB	£720	£560	£440
Samsung Galaxy S10 5G	£720	£560	£440
Samsung Galaxy S10 Lite	£360	£280	£220
Samsung Galaxy S20 4G	£540	£420	£330
Samsung Galaxy S20 5G	£630	£490	£385
Samsung Galaxy S20+ 5G	£720	£560	£440
Samsung Galaxy S20 Ultra 5G	£810	£630	£495
Samsung Galaxy S20 Ultra 5G 512GB	£990	£770	£605
Samsung Galaxy Fold 5G	£1,260	£980	£770
Samsung Galaxy Z Flip	£900	£700	£550
Samsung Xcover 4	£90	£70	£55
Samsung Xcover 4S	£90	£70	£55
Samsung Xcover 550	£810	£630	£495
Sony Xperia L1	£90	£70	£55
Sony Xperia L3	£180	£140	£110
Sony Xperia L4	£90	£70	£55
Sony Xperia 1	£450	£350	£275
Xperia 1	£450	£350	£275
Sony Xperia 5	£450	£350	£275
Sony Xperia 10	£125	£140	£110
Sony Xperia 10 DS	£180	£140	£110
Sony Xperia X	£307	£280	£220
Sony Xperia XA	£113	£140	£110
Sony Xperia XA1	£116	£140	£110
Sony Xperia XA2	£111	£140	£110
Sony XZ Premium	£360	£280	£220
Sony XZ2 Premium	£450	£350	£275
Sony Xperia XZ1	£360	£280	£220
Sony Xperia XZ1Compact	£270	£210	£165
Sony Xperia XZ2	£270	£210	£165
Sony Xperia XZ3	£360	£280	£220
Tech Data Mobi Pictor	£90	£70	£55
Tech Data Mobiwire Klah	£90	£70	£55
Sony Xperia XCompact	£450	£350	£275
Sony Xperia XZ	£360	£280	£220
EE Hawk	£90	£70	£55
Google Pixel 32GB	£360	£280	£220
Google Pixel 128GB	£450	£350	£275
Google Pixel 2 64GB	£450	£350	£275
Google Pixel 2 128GB	£540	£420	£330
Google Pixel 2 XL 64GB	£540	£420	£330
Google Pixel 2 XL 128GB	£630	£490	£385
Google Pixel 3A	£202	£210	£165
Google Pixel 3A XL	£270	£210	£165
Google Pixel 3 64GB	£540	£420	£330
Google Pixel 3 128GB	£540	£420	£330
Google Pixel 3 XL 64GB	£630	£490	£385
Google Pixel 3 XL 128GB	£630	£490	£385
Google Pixel 4 64GB	£450	£350	£275
Google Pixel 4 128GB	£450	£350	£275
Google Pixel 4 XL 64GB	£540	£420	£330
Google Pixel 4 XL 128GB	£540	£420	£330
LG K4	£180	£140	£110
LG G6	£450	£350	£275
LG K8	£180	£140	£110
LG K9	£90	£70	£55
LG K10 2017	£90	£70	£55

What do I do if my phone is damaged?

Don't worry, you can still Upgrade Anytime but, if there are any major scratches, damage to keys, cracked or shipped screen or it does not power up, there will be a fee depending on the device:

Phone model	Fee
Alcatel 1	£50
Alcatel 1066	£100
Alcatel 3088	£100
Alcatel Pixi 4 5 lte	£50
Alcatel Pixi 4 4	£50
Alcatel Pixi U5	£50
Alcatel Pixi A3	£50
Alcatel U3 2018	£50
Apple iPhone 6S 32GB	£150
Apple iPhone 6s 128GB	£150
Apple iPhone 6S Plus 32GB	£150
Apple iPhone 6s Plus 64GB	£150
Apple iPhone SE 32GB	£150
Apple iPhone SE 128GB	£200
iPhone SE 2020 64GB	£150
iPhone SE 2020 128GB	£200
iPhone SE 2020 256GB	£200
Apple iPhone 7 32GB	£150
Apple iPhone 7 128GB	£150
Apple iPhone 7 Plus 32GB	£150
Apple iPhone 7 Plus 128GB	£200
Apple iPhone 8 64GB	£200
Apple iPhone 8 128GB	£250
Apple iPhone 8 256GB	£300
Apple iPhone 8 Plus 64GB	£250
Apple iPhone 8 Plus 128GB	£250
Apple iPhone 8 Plus 256GB	£350
Apple iPhone X 64GB	£300
Apple iPhone X 256GB	£350
Apple iPhone XR 64GB	£250
Apple iPhone XR 128GB	£250
Apple iPhone XR 256GB	£350
Apple iPhone XS 64GB	£350
Apple iPhone XS 256GB	£450
Apple iPhone XS 256GB S SG	£450
Apple iPhone XS 512GB	£550
Apple iPhone XS Max 64GB	£450
Apple iPhone XS Max 256GB	£500
Apple iPhone XS Max 512GB SG	£550
Apple iPhone 11 64GB	£300
Apple iPhone 11 128GB	£300
Apple iPhone 11 256GB	£350
Apple iPhone 11 Pro 64GB	£400
Apple iPhone 11 Pro 256GB	£450
Apple iPhone 11 Pro 512GB	£550
Apple iPhone 11 Pro Max 64GB	£450
Apple iPhone 11 Pro Max 256GB	£500
BlackBerry Leap	£100
BlackBerry Porsche P9981	£400
BlackBerry KEYone	£200
Blackberry Key 2 Lite	£100
Doro 1370	£50
Doro 8035	£50
Doro 7060	£50
Doro 7030	£100
Doro 7010	£100
Doro 6520	£50
Doro 5030	£50
HTC ONE M8s	£100
HTC U11	£250
HTC U11 Life	£100
Huawei Y6 2019	£50
Huawei Y7 2019	£50
Huawei P8 2017 Lite	£50
Huawei P10 Lite	£100
Huawei P10	£200
Huawei P10 Plus	£250
Huawei P Smart	£50
Huawei P Smart 2019	£50
Huawau P Smart 2020	£50
Huawei P20	£150
Huawei P20 Pro	£150
Huawei P20 Lite	£100
Huawei Mate 20 Lite	£100
Huawei Mate 20 Pro	£250
Huawei Mate 20X 5G	£300
Huawei Nova 5T	£100
Huawei P30 Lite	£100
Huawei P30 Lite	£100
Huawei P30 Lite New Edition	£100
Huawei P30	£200
Huawei P30 Pro	£300
Huawei P40 Pro	£300
Huawei P30 Pro 512GB	£350
Landrover Explorer	£150
Nokia 2	£50
Nokia 3	£50
Nokia 3.1	£50
Nokia 5	£50
Nokia 8	£200
Nokia 108W	£100
Nokia 130	£50
Nokia 130 AV	£50
Nokia 3310	£50
Microsoft Lumia 640 XL	£50
Mobiwire Kanuna	£50
Mobiwire Koi	£50
Mobiwire Nokosi	£50
Mobiwire Ogima	£50
Mobiwire Oneida	£50
Oneida Lite	£50
Motorola One Macro	£100
Motorola G8 Plus	£100
Motorola E6 Plus	£100
Motorola E5 Play	£50
Nokia 7 Plus	£100
Nokia 7.1	£100
Nokia 8110	£50
One Plus 6T 128GB	£200
One Plus 6T 256GB	£250
One Plus 7 Pro 5G	£350
One Plus 7	£200
Oppo Reno Z	£50
Oppo Reno 2	£100
Oppo A9 2020	£100
Oppo Reno 5G	£300
Samsung A20e	£50
Samsung A70	£150
Samsung A70 AV	£150
Samsung A40	£100
Samsung A40 AV	£50
A51	£100
A71	£100
Samsung A80	£200
Samsung A90 5G	£250
Motorola Moto G6 Play	£50
Motorola Moto G7 Power	£50
Motorola Moto G7 Plus	£100
Razr	£600
Alcatel 1	£50
Nokia 1 Plus	£100
Nokia 1.3	£100
Samsung Galaxy A3 2017	£100
Samsung Galaxy J4 Plus	£50
Samsung Galaxy J4 Plus AV	£50
Samsung Galaxy A5 2017	£150
Samsung Galaxy A6	£100
Samsung Galaxy A7	£100
Samsung Galaxy A7 AV	£100
Samsung Galaxy A8	£150
Samsung Galaxy A9	£150
Samsung Galaxy A9 AV	£150
Samsung Galaxy A10	£50
Samsung Galaxy A10 AV	£50
Samsung Galaxy J3	£100
Samsung Galaxy J3 2017	£50
Samsung Galaxy J6	£50
Samsung Galaxy J6 Plus	£50
Samsung Galaxy Note 8	£300
Samsung Galaxy Note 9 128GB	£300
Galaxy Note 10 Lite	£200
Samsung Galaxy Note 10 256GB	£300
Samsung Galaxy Note 10 Plus 256GB	£350
Samsung Galaxy Note 10 Plus 256GB 5G	£400
Samsung Galaxy Note 9 512GB	£400
Samsung Galaxy S7 32GB	£200
Samsung Galaxy S7 Edge 32GB	£200
Samsung Galaxy S8	£250
Samsung Galaxy S8 Plus	£300
Samsung Galaxy S9	£200
Samsung Galaxy S9 Plus	£350
Samsung Galaxy S10e	£250
Samsung Galaxy S10 128GB	£300
Samsung Galaxy S10 512GB	£400
Samsung Galaxy S10 Plus 128GB	£350
Samsung Galaxy S10 Plus 512GB	£400
Samsung Galaxy S10 5G	£400
Samsung Galaxy S10 Lite	£200
Samsung Galaxy S20 4G	£300
Samsung Galaxy S20 5G	£350
Samsung Galaxy S20+ 5G	£400
Samsung Galaxy S20 Ultra 5G	£450
Samsung Galaxy S20 Ultra 5G 512GB	£550
Samsung Galaxy Fold 5G	£700
Samsung Galaxy Z Flip	£500
Samsung Xcover 4	£50
Samsung Xcover 4S	£50
Samsung Xcover 550	£450
Sony Xperia L1	£50
Sony Xperia L3	£100
Sony Xperia L4	£50
Sony Xperia 1	£250
Xperia 1	£250
Sony Xperia 5	£250
Sony Xperia 10	£100
Sony Xperia 10 DS	£100
Sony Xperia X	£200
Sony Xperia XA	£100
Sony Xperia XA1	£100
Sony Xperia XA2	£100
Sony XZ Premium	£200
Sony XZ2 Premium	£250
Sony Xperia XZ1	£200
Sony Xperia XZ1Compact	£150
Sony Xperia XZ2	£150
Sony Xperia XZ3	£200
Tech Data Mobi Pictor	£50
Tech Data Mobiwire Klah	£50
Sony Xperia XCompact	£250
Sony Xperia XZ	£200
EE Hawk	£50
Google Pixel 32GB	£200
Google Pixel 128GB	£250
Google Pixel 2 64GB	£250
Google Pixel 2 128GB	£300
Google Pixel 2 XL 64GB	£300
Google Pixel 2 XL 128GB	£350
Google Pixel 3A	£150
Google Pixel 3A XL	£150
Google Pixel 3 64GB	£300
Google Pixel 3 128GB	£300
Google Pixel 3 XL 64GB	£350
Google Pixel 3 XL 128GB	£350
Google Pixel 4 64GB	£250
Google Pixel 4 128GB	£250
Google Pixel 4 XL 64GB	£300
Google Pixel 4 XL 128GB	£300
LG K4	£100
LG G6	£250
LG K8	£100
LG K9	£50
LG K10 2017	£50

If you have insurance, you can make a claim, subject to your policy, for this charge.

The legal bit

Upgrade Anytime terms and conditions - May 2019

(PDF 410KB)

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