With Upgrade Anytime, you don’t need to wait to get your hands on the latest new phone. You can get the phone you want just 15 days into your new plan.
You can Upgrade Anytime just 15 days after starting a new plan until 45 days before it ends. There may be an upgrade fee depending on where you are in your contract.
As long as your phone is in good working condition, you can trade it in and sign up to a new 24-month plan (with the same or higher monthly payments as your current plan).
Upgrade Anytime is available to new and upgrading customers taking a select 24 month 4GEE Max plan on eligible devices.
You can check if you’re ready for an upgrade at any time.
If you’re on an eligible Upgrade Anytime plan, you can upgrade just 15 days into your new plan until 45 days before it ends. There may be an upgrade fee to pay depending on where you are in your contract but you can upgrade every two weeks if you want - you just need to trade in your old phone and sign up to a new 24-month plan.
Of course.
You'll have to pay an extra charge depending on how long you’re on your current plan.
| Phone model | Day 15 to Month 6 | Month 6 to Month 12 | Month 12 up to 45 days before your plan ends |
| Google Pixel 2 | £200 | £150 | £100 |
| Google Pixel 2 XL | £200 | £150 | £100 |
| iPhone 8 | £450 | £300 | £250 |
| iPhone 8 Plus | £550 | £400 | £350 |
| iPhone X | £650 | £500 | £450 |
| Samsung Galaxy S8 | £450 | £300 | £250 |
| Samsung Galaxy S8+ | £550 | £400 | £350 |
| Samsung Galaxy S9 | £450 | £300 | £250 |
| Samsung Galaxy S9+ | £550 | £400 | £350 |
| Samsung Note 9 | £550 | £400 | £350 |
Don't worry, you can still Upgrade Anytime but, depending on the damage, there will be an extra charge that you'll have to pay before you can trade in your old phone.
| Phone model | Major scratches / damage to keys | Cracked / chipped screen | Does not power up |
| Google Pixel 2 | £100 | £100 | £100 |
| Google Pixel 2 XL | £100 | £100 | £100 |
| iPhone 8 | £175 | £175 | £175 |
| iPhone 8 Plus | £175 | £175 | £175 |
| iPhone X | £240 | £240 | £240 |
| Samsung Galaxy S8 | £100 | £100 | £100 |
| Samsung Galaxy S8+ | £100 | £100 | £100 |
| Samsung Galaxy S9 | £100 | £100 | £100 |
| Samsung Galaxy S9+ | £100 | £100 | £100 |
| Samsung Note 9 | £100 | £100 | £100 |
If you have insurance, you can make a claim, subject to your policy, for this charge.
Mon to Sun 8am - 11pm
Glad to hear it.
Glad to hear it.