How do Unlimited Plans work?

In this article

 

If you’re getting unlimited data, get it on the UK’s No.1 network. We give you the UK’s fastest 4G, and the coverage your unlimited data deserves, with no allowance limits and no speed caps. You can even gift data your data!

Are there any speed caps?

Are there any speed caps?

No, on EE, all of our unlimited plans are un-throttled so you can access the fastest speeds that are available in the area.

Is there a fair use policy?

Is there a fair use policy?

All of our unlimited plans are uncapped so you can use as much data as you like, as long as it's for personal use. For more information on personal use, please see our terms and conditions.

Will we cap download speeds?

Will we cap download speeds?

No, you enjoy the same speeds downloading as you can with all other usage.

Can I tether or use hotspots?

Can I tether or use hotspots?

Yes, you can hotspot off your phone as long as it's for personal use only. For more information on personal use, please see our terms and conditions.

Can I gift data on an unlimited plan?

Can I gift data on an unlimited plan?

Yes, if you’re on a unlimited plan you can gift up to 100GB of data or 120GB if you’re on a 5G smart handset plan. This will be the first 100/120GB and any data usage will reduce your giftable allowance.

Can I roam with unlimited data?

Can I roam with unlimited data?

Yes, you can still use your plan abroad in our roam like home destinations but will be subject to the data fair use policy (given the roaming plans) - you have a 50GB data allowance and can't roam for more than 3 consecutive months.

Are unlimited plans available for multi plan discount?

Are unlimited plans available for multi plan discount?

Yes, if you take an unlimited plan as an additional line, you can get 10% off.

If I take an unlimited plan as an additional line, will I still get the 1GB data boost?

If I take an unlimited plan as an additional line, will I still get the 1GB data boost?

Yes, your unlimited plan will still contribute a 1GB data boost to the lead line on the account. If the lead line is an unlimited plan, this will be added to your giftable allowance.

What happens to my data boost if I take an unlimited plan?

What happens to my data boost if I take an unlimited plan?

Any data boosts added to you plan will increase your giftable allowance.

The legal bit

The legal bit

Unlimited Plans: Uncapped and Unlimited data - If you're outside the UK you'll be subject to the data fair use policy cap (given in your roaming plan). Personal, non-commercial use only. If you regularly tether 12 or more devices, we will consider this non-personal use and have the right to move you to a more suitable plan. We will consider usage above 600GB/month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods or to move you to a business plan. If you are on a Smart Handset or Smart SIM plan you can choose from 3 Inclusive Extras (Apple Music, Apple Arcade, Apple TV+, Amazon Prime Video, TNT Sports or the Roam Further Pass). 5G Handset customers can gift up to 120GB all other unlimited customers can gift up to 100GB. Data usage on an unlimited plan will decrement from giftable allowance. Any data boost allowance will be added to the giftable allowance.

NO. 1 NETWORK: Based on the RootMetrics® UK RootScore® Report: H1 (Jan – Jun) 2019. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details.

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