If you signed up to your plan online or over the phone:
How do I cancel my contract with EE if I've had it less than 14 days?
In this article
We’re sorry you’re thinking of leaving us. It may be that there's a simple solution to the problems you're having and that a quick chat will sort it out. But if you would prefer to simply cancel your services with us, we will of course help you with this.
How do I cancel if I've had my contract less than 14 days and signed up online or over the phone?
How do I cancel if I've had my contract less than 14 days and signed up online or over the phone?
Alternatively, you can:
How do I cancel if I've had my contract less than 14 days and signed up in an EE store?
How do I cancel if I've had my contract less than 14 days and signed up in an EE store?
If you signed up to your plan in an EE store, you can only cancel:
Important:
You'll only be able to cancel your contract at an EE store.
You'll need to take:
How do I cancel my contract with EE if I've had it more than 14 days?
How do I cancel my contract with EE if I've had it more than 14 days?
If you've had your plan for more than 14 days and wish to cancel it, there are a few options available depending on if you're switching to another provider or not.
> Find out more about how to cancel your contract or switch providers
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