About fibre broadband
Fibre broadband uses faster, reliable fibre-optic cables, as opposed to standard broadband, which is delivered over copper wires.
Emergency calls
If you have fibre broadband without a landline, you’ll need an alternative method of making emergency calls, like a mobile phone.
You'll have no dial tone and no connection. If you still have a handset plugged in, it will not work even for emergency calls, so please make sure that you have another way to contact the emergency services.
Receiving phone calls
As you will no longer have a landline connection you won’t have a dial tone or be able to make and receive any calls on your home phone. Your old number will no longer work.
How can I get a landline?
You can still get a home phone connection with us or any other provider, but you won’t be able to get your old number back.