Why has EE charged for more minutes than I've actually used?

     
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Charges explained

Charges explained

You may occasionally be charged for calls outside your plan.

Here are a few examples:

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    pro rata if you’ve taken a contract or changed plan part-way through the month so you actually have less minutes than you thought 

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    charges outside your call allowance such as premium numbers or to vote on TV gameshows

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    a late-rated charge, such as if you’ve just received your March bill which will generally show any charges for February – but may also include some late-rated charges for January

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Last updated: 20/4/2018
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Charges to mobile