You'll be able to see your final bill on My EE about a week after your plan finishes or after you've received confirmation that you've left the EE network:
What happens to my phone bills if I leave EE?
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You'll be able to view your final bill on MyEE with details on your final payment.
When will I get my final phone bill from EE?
When will I get my final phone bill from EE?
How do I view my final balance?
How do I view my final balance?
You can view your final balance in My EE.
What will be included in my final phone bill?
What will be included in my final phone bill?
How do I pay my final bill?
How do I pay my final bill?
If you’ve been paying your monthly bills by Direct Debit, we’ll automatically deduct the final payment from your account as normal. If you haven’t been paying by Direct Debit, your final bill will contain details of other ways to make your final payment.
What happens if I'm owed a refund from my final phone bill?
What happens if I'm owed a refund from my final phone bill?
If you're in credit, we’ll process an automatic refund around eight days after the date of your final bill. Here's how you'll receive your refund depending on how you pay:
How will I know my EE account has closed?
How will I know my EE account has closed?
We'll confirm your account is closed in My EE and show your final phone bill dates.
How do I access my account details after I've left?
How do I access my account details after I've left?
As long as you registered with MyEE before you cancelled, you will be able to view your bills for six months after cancelling.
Six months after leaving, you’ll no longer be able to view your bills in My EE. If you think you’ll need them in future, we'd suggest downloading them before you leave