a creditfor any line rental paid in advance that you didn’t use
(because you closed your account)
any extra call, text and data charges outside your plan
your remaining contract charge which will be made up of:
an early termination charge - if you're in your minimum term and have more than 30 days left until it ends. This calculated from the date you contacted us to cancel your contract until the end of your term
if you're within the last 30 days of your minimum term, or outside of it, you'll need to pay a notice period charge. This is based on 30 days' line rental from the date you contacted us to cancel your contract
if you've asked for a PAC code, we’ll calculate this charge from the date your number is transferred not the date you receive your PAC code
If you’ve been paying your monthly bills by Direct Debit, we’ll automatically deduct the final payment from your account as normal. If you haven’t been paying by Direct Debit, your final bill will contain details of other ways to make your final payment.