If you've moved all your T-Mobile lines to EE and started a new EE contract
You will receive your final T-Mobile bill in the post about 10 days after you enter into your new 4GEE contract.
The bill will show:
- charges for usage last month
- any refunds we owe you for your T-Mobile line rental paid in advance because you’ve moved to EE*
If you have other lines remaining on your T-Mobile account after you move to EE
You will continue to receive your T-Mobile bill on your normal date, via your normal method.
The bill will include:
- any final billing information and charges from the lines you moved to EE
- charges for remaining T-Mobile numbers as normal
Please note: If you still have a remaining T-Mobile account, you will receive two monthly bills from us – one for your new EE account and one for your remaining T-Mobile account.
*For example, if you'd already paid in advance for your T-Mobile billing period from the 1st to the 30th, and moved to EE on the 15th, you will receive a credit for the remaining 15 days.