How do I manage my Orange Mobile account?

     
    >
  • Go to section

We’ve changed the ways you can manage these accounts. Find out more below.

How do I manage my pay as you go account?

How do I manage my pay as you go account?

Orange Your Account is now closed, so you can no longer access it online. But you can still manage elements of your account by text.

Text service

You can use our text service to manage your account and stay in control of your account from your phone. 

Find out more about text service >

Top-ups

There are lots of ways you can top up your pay as you go phone. 

Find out more about topping up >

Add-ons

If you want to buy an add-on, you can. 

Find out more about add-ons >

Need more help?

Visit the EE Community for the latest news or to ask a question

How do I manage my pay monthly account?

How do I manage my pay monthly account?

Orange Your Account is now closed, so you can no longer access it online. But you can still manage elements of your account by text.

Text service

You can use our text service to manage your account and stay in control of your account from your phone. 

Find out more about text service >

My bill

You can find out more about your plan by texting the following codes for free to 150 from your Orange pay monthly phone:

  1.  

    BALANCE - to view your current balance

  2.  

    BILL - for a summary of your recent invoices and payments

  3.  

    PLAN - to see which plan you're on

If you’ve used Your Account to view your bills, we will send you an itemised bill. If you aren’t getting an itemised bill and want one, please give us a call to get set up.

Need more help?

Visit the EE Community for the latest news or to ask a question

 
Give us a call
Give us a call
Call now
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat to Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 15/11/2018
Nikki posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Other
0/600
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

How do I find my Orange services?