About EE One benefits

This article explains how EE One benefits provide unlimited data and flexible plans for eligible EE Broadband and Mobile customers, by linking both services under one account.

Welcome to EE One

As an EE One customer, you'll get access to some exclusive benefits - all because you have EE broadband and an eligible mobile plan with us!

 

You could be eligible for:

  1. unlimited mobile data
  2. up to £20 off new or upgraded mobile plans
  3. 30-day rolling contracts
Learn more about EE One

Unlocking EE One

We'll automatically add your EE One benefits when you meet the eligibility criteria:
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Step 1

Live in a home with an active EE broadband service on one of these plans:

  • Essentials
  • All Rounder
  • Full Works

Step 2

Have an eligible EE mobile plan

Most plans are eligible, except these ones:

  • Pay as you go
  • Watch plans
  • Fixed wireless access
  • Plans costing less than £10 a month after all discounts have been applied

Step 3

Link your accounts:

You'll need both your broadband and mobile accounts on the same EEID. 

You might need to link your services to the same EEID.

Losing your benefits

You'll keep your benefits as long as you remain eligible and keep up with all your payments. 

 

We'll remove your benefits if:

  • you no longer have an active EE broadband service where you live
  • you cancel or switch your services to another provider
  • you move to a plan that isn't eligible for EE One benefits
  • you unlink your EEIDs or products
  • you agree a payment plan with us
  • you change the name or address on your account

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