Ways to pay your mobile phone bill

In this article

You usually have 8 days to pay your bill. Check your online bill for the exact date. 

 

Broandband customer? Read how to pay your broadband bill instead.

Pay online

Pay online

Use a debit or credit card to pay your mobile bill:

If you don't have a My EE account, you pay your bill (or someone else's bill) without logging into My EE.

Direct Debit

Direct Debit

Set up a Direct Debit in My EE.

You’ll need to pay any money you owe (your account balance) before you can set up a direct debit.

Read the guidance on setting up or managing a Direct Debit.

When your Direct Debit is taken

Your mobile Direct Debit is usually taken 8 days after your bill. Check your bill for the exact due date.

Pay by text

Pay by text

You can pay your mobile bill by text if you’ve registered your credit or debit card in My EE. 

Text PAY to 150 and follow the instructions.

Your card will be registered if you’ve paid with it in My EE or by phone before. Or you can register a payment card in My EE.

If you can’t pay your bill

What to do if you can’t pay your bill or will pay after your due date.

By phone

By phone

Pay with a debit or credit card over the phone.

Call 150 from your EE phone, or +44 (0) 7953 966 250 from another phone.

Bank transfer (at the branch, online or telephone banking)

Bank transfer (at the branch, online or telephone banking)

UK bank accounts

Use these details to transfer from a UK bank account:

  • EE account number: 31012304
  • EE sort code: 40-02-50
  • payment reference: your EE account number

Non-UK bank accounts

Use these details if you’re transferring from a non-UK bank account:

  • SWIFT code: MIDLGB2110C
  • IBAN: GB95MIDL40025031012304
  • payment reference: your EE account number

At the bank

Fill in the payment slip on your paper bill and take it to any bank. Pay at least 3 days before your payment is due. 

Good to know:

You can only make payments by internet or telephone banking to your mobile account. Any payments will not pay your broadband account.

By cheque

By cheque

Send the cheque at 5 days before your bill payment is due. It might take longer to reach us.

  1. 1

    Make a cheque payable to EE.
  2. 2

    Write your EE account number, and mobile phone number on the back.
  3. 3

    Fill in the payment slip on the last page of your bill.
  4. 4

    Send the cheque and payment slip to EE Limited, PO Box 238, Sheffield, S98 1PS.

Do not send cash.

At an EE store

At an EE store

Take your bill into your nearest EE store. 

Thanks for your feedback

Related Articles

 
Let's chat
Let's chat

Mon to Sun 8am - 11pm

Give us a call
Give us a call
Call now
Call now
150
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat
Sun
Alternative phone numbers
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Need more help