Use a debit or credit card to pay your mobile bill:
If you don't have a My EE account, you pay your bill (or someone else's bill) without logging into My EE.
Ways to pay your mobile phone bill
In this article
You usually have 8 days to pay your bill. Check your online bill for the exact date.
Broandband customer? Read how to pay your broadband bill instead.
Pay online
Pay online
Direct Debit
Direct Debit
Set up a Direct Debit in My EE.
You’ll need to pay any money you owe (your account balance) before you can set up a direct debit.
Read the guidance on setting up or managing a Direct Debit.
When your Direct Debit is taken
Your mobile Direct Debit is usually taken 8 days after your bill. Check your bill for the exact due date.
Pay by text
Pay by text
You can pay your mobile bill by text if you’ve registered your credit or debit card in My EE.
Text PAY to 150 and follow the instructions.
Your card will be registered if you’ve paid with it in My EE or by phone before. Or you can register a payment card in My EE.
If you can’t pay your bill
What to do if you can’t pay your bill or will pay after your due date.
By phone
By phone
Pay with a debit or credit card over the phone.
Call 150 from your EE phone, or +44 (0) 7953 966 250 from another phone.
Bank transfer (at the branch, online or telephone banking)
Bank transfer (at the branch, online or telephone banking)
UK bank accounts
Use these details to transfer from a UK bank account:
- EE account number: 31012304
- EE sort code: 40-02-50
- payment reference: your EE account number
Non-UK bank accounts
Use these details if you’re transferring from a non-UK bank account:
- SWIFT code: MIDLGB2110C
- IBAN: GB95MIDL40025031012304
- payment reference: your EE account number
At the bank
Fill in the payment slip on your paper bill and take it to any bank. Pay at least 3 days before your payment is due.
Good to know:
You can only make payments by internet or telephone banking to your mobile account. Any payments will not pay your broadband account.
By cheque
By cheque
Send the cheque at 5 days before your bill payment is due. It might take longer to reach us.
Do not send cash.
At an EE store
At an EE store
Take your bill into your nearest EE store.
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