RPI (Retail Price Index) applies to customers whose contract started before 1 September 2020 and is not due to end before April 2022
CPI (Consumer Price Index) plus 3.9% applies to customers whose contract started after 31 August 2020, as well to those whose contract started before 1 September 2020 and will come to an end by April 2022
> RPI and CPI+3.9% price changes
If you have more than one line on your account with different start dates, you may see some of your lines increased by RPI and others by CPI plus 3.9% (your price change notification will clearly state if this applies to you)
Customers on legacy price plans migrated to EE will see plans increased by CPI plus 3.9%
> View changes to add-ons and out-of-bundle charges
Add-ons and out-of-bundle charges will be impacted by CPI+3.9%. Check changes in the non-standard charges price guide
> View changes to add-ons and out-of-bundle charges for legacy customers
Add-ons and out-of-bundle charges will be impacted by CPI+3.9%. Check changes in the non-standard charges price guide
Terms for all customers will be updated with effect from 1 June 2022 based on changes to Ofcom rules