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The way we and other broadband providers talk about our broadband speeds has changed, making it clearer what kind of speeds you can expect from our plans.
This means we’ll now be talking about the headline average speeds, rather than the ‘up to’ speeds of our broadband plans.
What are average speeds?
These are the headline speeds available on our EE Home Broadband and 4GEE Home plans. They’re based on the speeds available to at least half of our customers during peak hours (8pm-10pm)
How does this affect me?
There’ll be no change to the speed or service you'll get from us. We’re just making sure it’s clearer what speeds you can get with our different broadband plans. Once we know your postcode we can give you a more accurate view of the speeds you can expect.
What are the average speeds for our broadband plans?
To help you understand the differences between our broadband plans, here are the average speeds for all of our plans.