How do I use my Samsung Galaxy Watch 4G?

     
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The Samsung Galaxy Watch 4G can only be connected to compatible Samsung devices and selected plans on our EE network.

What Samsung devices are compatible with the Samsung Galaxy Watch 4G?

What Samsung devices are compatible with the Samsung Galaxy Watch 4G?

To be compatible, your Samsung device needs to:

  • be on the EE network with either a pay monthly or SIM only plan 
  • run Android 4.3 or higher
  • have at least 1.5GB RAM

How do I pair my device with my Samsung Galaxy Watch 4G?

How do I pair my device with my Samsung Galaxy Watch 4G?

Your watch includes an eSIM which is then used to pair your watch with your device and connect to your plan. Follow the instructions below to pair your devices:

  1. 1

    power on your device and download the Samsung Wearable app
  2. 2

    turn on your watch and open the Samsung Wearable app
  3. 3

    the app will prompt you to turn on your Bluetooth - you'll then get a notification on your watch and your device with a pairing code
  4. 4

    follow the steps to pair your device and watch then set up your mobile network on the Samsung Wear app to complete set up
  5. 5

    during the pairing of your devices ensure not to take either device out of proximity of the other or power off either device during set up
  6. 6

    after your eSIM is set up you'll be prompted to restart your watch
  7. 7

    allow up to 4 hours for your data plan to activate and show on your device 

How do I buy an EE data plan if I brought my Samsung Galaxy Watch 4G from another retailer?

How do I buy an EE data plan if I brought my Samsung Galaxy Watch 4G from another retailer?

Before you start, you need to: 

Follow these steps to buy an EE data plan for your Samsung Galaxy Watch:

  1. 1

    open the Galaxy Wearable app
  2. 2

    select Mobile Networks and then Next 
  3. 3

    log in using your EE account details
  4. 4

    select the EE Smart Watch plan and agree to the Terms
  5. 5

    follow the instructions on your phone to complete the set up
  6. 6

    your phone will notify you when your mobile connection is set up (it can take up to 4 hours)

Do I need to insert the eSIM into my Samsung Galaxy Watch 4G?

Do I need to insert the eSIM into my Samsung Galaxy Watch 4G?

No, you don't need to insert an eSIM in your watch - it's not a physical SIM and it will be automatically downloaded to your watch during the pairing process.

Can I use my Samsung Galaxy Watch 4G plan abroad?

Can I use my Samsung Galaxy Watch 4G plan abroad?

No, roaming is not available on the Samsung Galaxy Watch 4G plan. However, you’ll still be able to use most of its features if it’s connected to your device via Bluetooth.

 
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Last updated: 12/2/2020
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