To be compatible, your Samsung device needs to:
- be on the EE network with either a pay monthly or SIM only plan
- run Android 4.3 or higher
- have at least 1.5GB RAM
The Samsung Galaxy Watch 4G can only be connected to compatible Samsung devices and selected plans on our EE network.
To be compatible, your Samsung device needs to:
Your watch includes an eSIM which is then used to pair your watch with your device and connect to your plan. Follow the instructions below to pair your devices:
power on your device and download the Samsung Wearable app
turn on your watch and open the Samsung Wearable app
the app will prompt you to turn on your Bluetooth - you'll then get a notification on your watch and your device with a pairing code
follow the steps to pair your device and watch then set up your mobile network on the Samsung Wear app to complete set up
during the pairing of your devices ensure not to take either device out of proximity of the other or power off either device during set up
after your eSIM is set up you'll be prompted to restart your watch
allow up to 4 hours for your data plan to activate and show on your device
Before you start, you need to:
Follow these steps to buy an EE data plan for your Samsung Galaxy Watch:
open the Galaxy Wearable app
select Mobile Networks and then Next
log in using your EE account details
select the EE Smart Watch plan and agree to the Terms
follow the instructions on your phone to complete the set up
your phone will notify you when your mobile connection is set up (it can take up to 4 hours)
No, you don't need to insert an eSIM in your watch - it's not a physical SIM and it will be automatically downloaded to your watch during the pairing process.
No, roaming is not available on the Samsung Galaxy Watch 4G plan. However, you’ll still be able to use most of its features if it’s connected to your device via Bluetooth.