How do I use my Samsung Galaxy Watch 4G?

     
    >
  • Go to section

The Samsung Galaxy Watch 4G can only be connected to compatible Samsung devices and selected plans on our EE network.

What Samsung devices are compatible with the Samsung Galaxy Watch 4G?

What Samsung devices are compatible with the Samsung Galaxy Watch 4G?

Good to know:

You'll need a compatible Samsung device on our EE network with either a pay monthly or SIM only plan to connect your watch.

Below are the compatible Samsung devices for the Samsung Galaxy Watch 4G:

  1.  

    Samsung A3 (2017)
  2.  

    Samsung A5 (2017)
  3.  

    Samsung A6 (2018)
  4.  

    Samsung A7 (2018)
  5.  

    Samsung A8 (2018)
  6.  

    Samsung A9 (2018)
  7.  

    Samsung J3 (2017)
  8.  

    Samsung J4 (2018)
  9.  

    Samsung J4 Plus (2018)
  10.  

    Samsung J5 (2017)
  11.  

    Samsung J6 (2018)
  12.  

    Samsung J6 Plus (2018)
  13.  

    Samsung Xcover 4
  14.  

    Samsung S7
  15.  

    Samsung S7 Edge
  16.  

    Samsung S8
  17.  

    Samsung S8+
  18.  

    Samsung S9
  19.  

    Samsung S9+
  20.  

    Samsung Note 8
  21.  

    Samsung Note 9
  22.  

    Samsung S10
  23.  

    Samsung S10+
  24.  

    Samsung S10e

How do I pair my device with my Samsung Galaxy Watch 4G?

How do I pair my device with my Samsung Galaxy Watch 4G?

Your watch includes an eSIM which is then used to pair your watch with your device and connect to your plan. Follow the instructions below to pair your devices:

  1. 1

    power on your device and download the Samsung Wearable app
  2. 2

    turn on your watch and open the Samsung Wearable app
  3. 3

    the app will prompt you to turn on your Bluetooth - you'll then get a notification on your watch and your device with a pairing code
  4. 4

    follow the steps to pair your device and watch then set up your mobile network on the Samsung Wear app to complete set up
  5. 5

    during the pairing of your devices ensure not to take either device out of proximity of the other or power off either device during set up
  6. 6

    after your eSIM is set up you'll be prompted to restart your watch

Please allow up to 24 hours for your data plan to activate and show on your device.

Do I need to insert the eSIM into my Samsung Galaxy Watch 4G?

Do I need to insert the eSIM into my Samsung Galaxy Watch 4G?

No, you don't need to insert an eSIM in your watch - it's not a physical SIM and it will be automatically downloaded to your watch during the pairing process.

Can I use my Samsung Galaxy Watch 4G plan abroad?

Can I use my Samsung Galaxy Watch 4G plan abroad?

No, roaming is not available on the Samsung Galaxy Watch 4G plan. However, you’ll still be able to use most of its features if it’s connected to your device via Bluetooth.

 
Give us a call
Give us a call
Call now
Call now
150
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat to Sun
Alternative phone numbers
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Type in your postcode to find your nearest store.

You can book an appointment to meet one of our experts in many of our stores.
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Book an appointment
>Directions
> Find another store
Need more help
Last updated: 9/8/2019
Nikki posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Please let us know how we can make it better
0/600
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

You can find more help here
How do I make a video call and how much does it cost?
How do I send a photo message and what will the cost be?
What are the Apple Watch Series 3 costs and plans?
Previous
What are the Apple Watch Series 3 costs and plans?