Sometimes you might incur additional charges for things like:
What are the other charges on my home broadband bill?
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Your home broadband bill may include one-off charges or call charges.
What are the extra changes on my home broadband bill?
What are the extra changes on my home broadband bill?
Please note: we no longer make a charge for payments made by debit or credit card.
What are the call changes on my home broadband bill?
What are the call changes on my home broadband bill?
If you have a call add-on with inclusive minutes in your plan, we won’t charge you for the first 60 minutes of each call you make. After 60 minutes, you’ll be charged at our standard rate. As a result, your home brandband bill will show the free first 60 minutes on one line and any extra charges over 60 minutes on a separate line.
If you haven’t got a call add-on, you’ll always be charged at our standard rates.
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