Welcome to EE

Let's get you started

We're delighted you're upgrading to superfast 4GEE

Read on for what to expect before and after your phone arrives. Find out what great benefits you get with your EE plan, how to manage it with My EE, plus some extra help if you need it.

It's going to be a superfast journey of discovery.

Before your phone arrives

When your phone arrives

Insert your SIM

Simply put your new EE SIM in your EE phone and we’ll do the rest. It may take up to 30 minutes. If you can't get online, try turning your phone off and on again.

More good reasons for being with EE

Start enjoying your extra benefits

Help & Support

We all need a bit of help sometimes - especially when we've got a new phone. Why not try these Help articles?